Grapevine Ford Lincoln

Pete in the service department did what he said he would do, the spray-in liner looks great. Price was competitive.

We have been customers of this dealership since 2012 when we purchased a used Edge from another dealership. Once we had our car serviced there, we stopped going anywhere else because of the responsive of the service department. We purchased a pre-owned F150 in March and then just a week ago, we found ourselves needing another car unexpectedly. To say we were not in the mood to buy a car would be an understatement. So I am pleasantly surprised to be reporting that we had an excellent experience purchasing a pre-owned 2017 Ford Escape. Ty Young and Carver Rademacher went above and beyond! They were flexible, professional and friendly throughout the process. My husband and I both have odd work schedules and they worked with us to get this all done without complaint. We were unsure as to what model we wanted to buy and they never complained when I asked to test drive the first, second, or third different model. We were already customers of Grapevine Ford but Carver and Ty have strengthened that relationship. We could not have asked for a better experience and would recommend working with either of them when buying a car.

These group of folks here bend over backwards to make sure your happy!! We’ve been coming here for 10 years and will not go anywhere else. It’s consistanly 5 Star Service - wether its the service department or sales department.

Fast and friendly very helpful. I would recommend this Dealership to my friends and family. I love taking my Vehicles to Dealership. Great Customer Service.. Thank you

Ty was great from the beginning co tinier to reach out and stayed in touch throughout the car buying process. Managers were helpful along with finance

Your sales team listened to what I wanted in a automobile, not just what they had in inventory for 2017 Matthew Bradshaw my sales rep picked me up at my house the next day after I purchased the SUV and brought me into the dealership so I could pick up my SUV after I mentioned I would call Uber to bring me to the dealership. The sales department really wanted this to be a good experience not just another sale. I definitely will be back on my wife's next purchase.

There is a reason I continue to service my 2012 Lincoln MKX at Grapevine Ford Lincoln... simply it's their Customer Service which is Excellent! Thank you

We had a great experience with Grapevine Lincoln ford. This is my second Lincoln . Not only do we love the product but the employees have always been so professional and courteous. Our sales representative, Audrey was impressively knowledgeable on the vehicle and very personable. Even with prior scheduled maintenance our prior service writer (I think his name was Jeremy) was awesome. We know we will be taken care of. That’s why we returned! !

Great customer service and doing everything possible to get the deal done. These guys were very helpful and went out of their way to make sure I was comfortable.

It was my first time purchasing a vehicle and Matthew Jackson was amazing. He was very informative, patient and not pushy. I expressed my timeline and he didn’t harass me every day. The entire process was very seamless. The sales managers are a little more aggressive though.....which was really the only thing that was off putting.