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Grubbs INFINITI

(2,327 reviews)
Visit Grubbs INFINITI
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (817) 786-4705 (817) 786-4705
Used (817) 786-4953 (817) 786-4953
Service (817) 803-6216 (817) 803-6216

Reviews

(2,327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grubbs INFINITI from DealerRater.

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Grubbs Infiniti is very professional. I was not only able...

Grubbs Infiniti is very professional. I was not only able to get the deal I wanted and needed. They went and got me the vehicle of my dreams. They are truly a class act !!! Highly Recommended, my salesman Matt Pluta was very knowledgable and not pushy. He earned my business. I am a customer for life !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Grubbs Infiniti is the dealership I go to for my...

Grubbs Infiniti is the dealership I go to for my vehicles. They have a courteous, knowledgeable sales team that works hard for the customer. Wale took wonderful care of me and I got the car I wanted at the price I wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

15,000 mile service

This service team is AWESOME! Always meet customer needs; great follow up, very efficient! Chris Russell is top notch service advisor! Thank you so much, Grubbs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

First Class Service

Dana and the rest of the service team are amazing. Won’t go anywhere else...... period. Great Job! I’ll buy my next vehicle here just because of the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great

The team at Grubbs Infiniti worked on getting me into a dream suv! QX80! My thoughts person is not on this list his name was Guss new sales person, he took the time patience and understanding to meet my needs. I would recommend Grubbs and the management!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quick and Easy Plus Thorough

Grubbs is absolutely the very best in service and Bill Godfrey our Service Advisor went above and beyond in keeping me apprised on the status of my vehicle. He already said they were finishing up but came back a few minutes later showing me a photo of one of the tires with a screw in the sidewalk. A VERY GOOD CATCH. My wife is the primary driver and this could have resulted in an accident or inconvenient situation with a flat tire at the wrong time. The tire was replaced in short order and I was on my way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I love my car but I love my dealer more

I love my car but I love my dealer more , Every time I go to Grubbs Infiniti I have the same experience and surprise Customer Service !!!Ashley Z hands down the best service advisor,Not to mention Raza who makes the car buying experience a pleasure every time I freaking love this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

I always receive outstanding customer service when I take my car in for any type of service. Thank you for always providing exceptional customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service experience

I bought my Infinty from another local dealer but was really frustrated with the service department that would never respond to my calls. Grubbs service advisors were great! They took care of my mechanical issues in a prompt and professional manner. I will definitely being going back for my repairs in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service Department

I can trust that my vehicle is in great hands with Grubbs Infiniti. Service Advisor, Julie Kinney always provides an excellent understanding of the concern and can even better explain the correction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.