Reviews
Grubbs Infiniti is very professional. I was not only able...
Grubbs Infiniti is very professional. I was not only able to get the deal I wanted and needed. They went and got me the vehicle of my dreams. They are truly a class act !!! Highly Recommended, my salesman Matt Pluta was very knowledgable and not pushy. He earned my business. I am a customer for life !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Grubbs Infiniti is the dealership I go to for my...
Grubbs Infiniti is the dealership I go to for my vehicles. They have a courteous, knowledgeable sales team that works hard for the customer. Wale took wonderful care of me and I got the car I wanted at the price I wanted!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
15,000 mile service
This service team is AWESOME! Always meet customer needs; great follow up, very efficient! Chris Russell is top notch service advisor! Thank you so much, Grubbs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First Class Service
Dana and the rest of the service team are amazing. Won’t go anywhere else...... period. Great Job! I’ll buy my next vehicle here just because of the service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great
The team at Grubbs Infiniti worked on getting me into a dream suv! QX80! My thoughts person is not on this list his name was Guss new sales person, he took the time patience and understanding to meet my needs. I would recommend Grubbs and the management!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quick and Easy Plus Thorough
Grubbs is absolutely the very best in service and Bill Godfrey our Service Advisor went above and beyond in keeping me apprised on the status of my vehicle. He already said they were finishing up but came back a few minutes later showing me a photo of one of the tires with a screw in the sidewalk. A VERY GOOD CATCH. My wife is the primary driver and this could have resulted in an accident or inconvenient situation with a flat tire at the wrong time. The tire was replaced in short order and I was on my way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I love my car but I love my dealer more
I love my car but I love my dealer more , Every time I go to Grubbs Infiniti I have the same experience and surprise Customer Service !!!Ashley Z hands down the best service advisor,Not to mention Raza who makes the car buying experience a pleasure every time I freaking love this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
I always receive outstanding customer service when I take my car in for any type of service. Thank you for always providing exceptional customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service experience
I bought my Infinty from another local dealer but was really frustrated with the service department that would never respond to my calls. Grubbs service advisors were great! They took care of my mechanical issues in a prompt and professional manner. I will definitely being going back for my repairs in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service Department
I can trust that my vehicle is in great hands with Grubbs Infiniti. Service Advisor, Julie Kinney always provides an excellent understanding of the concern and can even better explain the correction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
