Grubbs INFINITI

From Finis to Raza to finance. Everything was professional and enjoyable. Quality people in sales management and finance. Will recommend to any one who needs a vehicle.

I purchased an Infinity QX30 from California. It failed inspection. Grubbs Infinity fixed Coolant problem and made me aware of a front end alignment. I appreciate the free loaner car.

ZERO STARS.... The ABSOLUTE WORST experience I’ve ever had at a dealership in my entire life! Don’t expect them to honor a posted internet price. As others have stated here the deal wasn’t the same as agreed upon. Don’t trust that the agreed deal will be transcribed to the actual paperwork. If you try to explain and ask for the deal that you were promised, don’t expect that to happen!!! If you try to explain or get your point across, the sales manager is VERY DISMISSIVE AND RUDE! After spending 6 hours at the dealership I was treated with no respect by the sales manager, TERRY MCCAIN, who is the most unprofessional person I’ve ever encountered. I should have been told upon arrival that the advertised price would NOT be honored, and I would have immediately left the dealership. This was a very dishonest situation and reflects directly on Grubbs Infiniti and the management of this dealership.

ZERO STARS.... The ABSOLUTE WORST experience I’ve ever had at a dealership in my entire life! Don’t expect them to honor a posted internet price. As others have stated here the deal wasn’t the same as agreed upon. Don’t trust that the agreed deal will be transcribed to the actual paperwork. If you try to explain and ask for the deal that you were promised, don’t expect that to happen!!! If you try to explain or get your point across, the sales manager is VERY DISMISSIVE AND RUDE! After spending 6 hours at the dealership I was treated with no respect by the sales manager, TERRY MCCAIN, who is the most unprofessional person I’ve ever encountered. I should have been told upon arrival that the advertised price would NOT be honored, and I would have immediately left the dealership. This was a very dishonest situation and reflects directly on Grubbs Infiniti and the management of this dealership.

Todd Blackwell is always very courteous, professional & provides excellent service & care. Always very friendly and greets you with a smile. Always honest with what needs to get done and explains things in great detail.

Great fast service, friendly technician. Got a loaner on no notice. Please keep that up, as sometimes emergencies occur and one can’t plan for that need.

My service rep Ashley did a great job by taking care of the situation Everything turned out great I appreciate earthly were all her ability to help me You guys have a great employee and Ashley

If you are going in for service on an Infinity, ask for Cesar. He handled my service issue professionally and to full resolution. Truly pleased with his initiative and attentiveness to detail.

Good sales experience with Michael Steen. He was quite attentive to us and our questions. He did good follow up with us as well. I would recommend this sales associate.

Very good experience and outstanding customer support from Dietrich. He is a great representative for Grubbs. He communicated with me several times to make sure I was kept informed regarding the work to be performed and the cost.