Reviews
The service team, especially Jarrett Able, are top notch.
The service team, especially Jarrett Able, are top notch. Great communication and quick to resolve.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service team at James Wood Chevrolet Denton, especially with Jarrett. Great communication and quick resolutions are what we strive for. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663
Overall I was pleased with my service reps attention to
Overall I was pleased with my service reps attention to taking care of my needs quickly & efficiently. Unfortunately it was only after I got home I discovered I was charged a 3% processing fee (about $90) for paying with a credit card. I wish someone had advised me of this charge before arriving to make payment, or at the time of payment. The service rep said nothing, the sales staff said nothing. I also don't like that the dealership told me 3 different times I would get this survey request & to be sure to give them 5 stars. I don't appreciate being harassed multiple times just to be sure you get a good review.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We're glad to hear that you were pleased with the attention and efficiency of our service representative at James Wood Chevrolet Denton. However, we understand your concerns regarding the unexpected processing fee and the communication about the survey requests. Your feedback is important, and we will address these matters with our team to enhance our transparency and communication. If you would like to discuss this further, please feel free to reach out to us directly. We appreciate your feedback and hope to serve you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663
Amazing service every time from the Cadillac team!
Amazing service every time from the Cadillac team! James Wood Autopark is the best out there!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you consistently receive amazing service from our Cadillac team at James Wood Chevrolet Denton. Your kind words mean a lot to us, and we appreciate your support. We look forward to welcoming you back next time! Sincerely, James Wood AutoPark Management | 940-591-9663
Bryan and Don were the best to work with.
Bryan and Don were the best to work with. Everyone at the dealership was extremely knowledgeable and pleasant. I will highly recommend all around.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that Bryan and Don provided you with exceptional service at James Wood Chevrolet Denton. Our team takes pride in being knowledgeable and pleasant, and we appreciate your recommendation. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
My sales person was fabulous and the service department
My sales person was fabulous and the service department was great too when I waited to have my key programmed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! I’m delighted to hear that you had a fabulous experience with our sales team and that our service department met your needs while you had your key programmed. At James Wood Chevrolet Denton, we strive to provide excellent service and your kind words inspire us. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Rachel is the best!
Rachel is the best!! Got all my service needs covered in one trip and the vehicle was returned clean and shiny like new!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We truly appreciate your kind words about your experience at James Wood Chevrolet Denton. We're thrilled to hear that we could meet all your service needs and return your vehicle looking like new. We look forward to seeing you again on your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663
Great experience Matt Crawford was very helpful and
Great experience Matt Crawford was very helpful and quick. spent less than an hour there and was able to get into a brand new vehicle without any issues. Great service and highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, I appreciate your kind words! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton and that Matt was able to assist you so efficiently. Enjoy your brand new vehicle, and thank you for the recommendation! We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663
This is the only dealership I have used that I wasn't
This is the only dealership I have used that I wasn't told 20 times to give them a 5 star rating. They never once asked for the 5 star rating. I am giving them a 5 star rating because they earned it. They made the process easy, the finance department did not oversell addons, and it was a smooth process throughout. I hate dealing with dealerships - this was by far the best experience I have ever had purchasing a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at James Wood Chevrolet Denton. Our team strives to make the car purchasing process as smooth and enjoyable as possible, so it's great to know we met your expectations. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Quickly assessed my problem and let me know how long it
Quickly assessed my problem and let me know how long it would take to repair. Stayed in communication throughout process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're glad to hear that you had a positive experience at James Wood Chevrolet Denton. Our team prides itself on clear communication and efficient service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Their reps need to explain cost accurately instead Of
Their reps need to explain cost accurately instead Of trying to use play on words to mislead Customers.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us. We appreciate your experience and take your concerns seriously. At James Wood Chevrolet Denton, it is important to us that our customers receive clear and accurate information. We encourage you to contact us directly so we can address your concerns further and ensure you have a better experience in the future. Your insights help us improve our services, and we value your feedback. Sincerely, James Wood AutoPark Management | 940-591-9663