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Tom Clark Cadillac

(6,872 reviews)
Visit Tom Clark Cadillac
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (469) 293-2195 (469) 293-2195
Used (469) 293-3982 (469) 293-3982
Service (469) 293-2186 (469) 293-2186

Reviews

(6,872 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Clark Cadillac from DealerRater.

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As always, the service dept knocks it out of the park.

As always, the service dept knocks it out of the park. This is one of the main reasons I've bought my new vehicles for the past 25 years at James Wodds.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued loyalty and for sharing your positive experience with our service department! We truly appreciate your trust in James Wood Chevrolet Denton over the past 25 years. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Dealership was awesome.

Dealership was awesome. Rudy was great, the whole staff at James Wood really helped my wife and I find our dream mom car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you and your wife found your dream mom car at James Wood Chevrolet Denton. Rudy and the team work hard to ensure a great experience for our customers, and we're glad to know they made a positive impact on your visit. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Great vehicle selection, fair pricing and great service.

Great vehicle selection, fair pricing and great service. Also a locally oriented dealership and that promotes the community of Denton county!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your kind words about our vehicle selection, pricing, and service. At James Wood Chevrolet Denton, we are proud to support our local community and provide exceptional experiences to our customers. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Everyone was pleasant, courteous and knowledge.

Everyone was pleasant, courteous and knowledge. I would have preferred a low cost on the parts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re glad to hear that you found our team at James Wood Chevrolet Denton to be pleasant, courteous, and knowledgeable. We appreciate your input regarding part costs and will take it into consideration as we strive to improve our services. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Edwynn did a great job and getting him my truck tires

Edwynn did a great job and getting him my truck tires installed and doing inspection on my truck. It came back nice and clean.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that Edwynn provided great service with your truck tires and inspection. At James Wood Chevrolet Denton, we always strive to ensure our customers leave satisfied. We look forward to seeing you again for your future automotive needs! Sincerely, James Wood AutoPark Management | 940-591-9663

Took car in check engine light was on.

Took car in check engine light was on. They didn’t have the part to fix said they would order and let me know when it’s in could take two weeks or more

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We understand how important it is to address any issues with your vehicle promptly. At James Wood Chevrolet Denton, we strive to provide updates and support during this process. Please feel free to reach out to us if you have any further questions or would like assistance. We appreciate your patience and hope to resolve this for you soon! Sincerely, James Wood AutoPark Management | 940-591-9663

First class service, they strive for customer

First class service, they strive for customer satisfaction 💯 of the time. They have exceed every expectation with every interaction I’ve had. A+ service from a trusted top tier dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear that you’ve experienced first-class service at James Wood Chevrolet Denton and that we've exceeded your expectations. Your satisfaction is our top priority, and it’s great to know we are delivering A+ service. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

James wood do not have loaner cars when there customer

James wood do not have loaner cars when there customer have to leave their vehicle so that they could Diagnostic to find out the problem with the vehicle. I think they could do a better job in that area.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback regarding loaner cars at James Wood Chevrolet Denton. We strive to provide a positive experience for our customers, and your insight is valuable to us. If you have any further suggestions or would like to discuss this more, please feel free to reach out. We appreciate your input. Sincerely, James Wood AutoPark Management | 940-591-9663

Great service and Tim is always a pleasure to work with.

Great service and Tim is always a pleasure to work with. Would recommend to a friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about James Wood Chevrolet Denton! We’re thrilled to hear that you had a great experience and enjoyed working with Tim. Your recommendation means a lot to us. We look forward to welcoming you back next time! Sincerely, James Wood AutoPark Management | 940-591-9663

Have brought vehicle in 3 times and errors on dashboard

Have brought vehicle in 3 times and errors on dashboard came on 2 days later. We will be taking in for the 4th time. Better luck next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We understand your frustration regarding the recurring issues you've faced with your vehicle. We appreciate your patience and feedback. Please feel free to reach out to us directly at James Wood Chevrolet Denton so that we can better assist you in resolving these errors once and for all. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience in your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663