Reviews
Sold me a car with a faulty part, car is being serviced
Sold me a car with a faulty part, car is being serviced by them. Unknown amount of days they have to have the car but no we can’t have a loaner. Told the adjuster the techs don’t make enough hourly to test drive the vehicle to actually see the problem so warranty company will not cover it. It’s been a nightmare and will never use them again
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Kalli. We understand the frustration you’re feeling regarding the service on your vehicle, and we appreciate your feedback. Please reach out to us directly at Tom Clark Auto Park so we can discuss your situation in more detail. Your satisfaction is important to us, and we want to ensure that we address your concerns appropriately. Sincerely, Tom Clark AutoPark Management | 940-591-9663
Samantha always takes great care of me and my vehicle.
Samantha always takes great care of me and my vehicle. She communicates often to provide updates, and always works to find viable solutions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, James! We’re happy to hear that Samantha has been taking great care of you and your vehicle. Communication and finding solutions are key parts of our service here at Tom Clark Auto Park. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Tom Clark AutoPark Management | 940-591-9663
Erica and Don were two of the most amazing people I've
Erica and Don were two of the most amazing people I've met in a long time! They were both very patient with me in making the decision of which vehicle to purchase and ensured I was happy with that decision. Getting the financing where we needed it with additional options to keep our vehicle safe and operating appropriately were a plus. We will be returning to the new Tom Clark Auto Park!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Stacey! We're glad to hear about your positive experience with Erica and Don at James Wood Chevrolet Denton. It's great to know they were able to assist you in finding the right vehicle and securing the financing you needed. We appreciate your support and look forward to welcoming you back to the new Tom Clark Auto Park! Safe travels in your new vehicle! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Michel is very knowledgeable and professional.
Michel is very knowledgeable and professional. He made the buying process very easy and seamless. He addressed all my concerns and had my vehicle ready when promised.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Michel! We’re thrilled to hear that you found our team at James Wood Chevrolet Denton knowledgeable and professional. It’s great to know that the buying process was easy and seamless for you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663
This was my first time buying a new vehicle on my own,
This was my first time buying a new vehicle on my own, and Don and Katie were amazing!! They were friendly, inviting and patient throughout the process. I highly recommend them and will never buy a vehicle from another dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that your first experience buying a new vehicle was such a positive one, and that Don and Katie made it memorable for you. At James Wood Chevrolet Denton, we strive to provide friendly and patient service, and it's great to know we achieved that. We look forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663
We had a fantastic experience from sales to finance and
We had a fantastic experience from sales to finance and management. I was able to personally meet with management and new ownership. Collectively, the current team seems excited about the transition.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We’re thrilled to hear that you had a fantastic experience with our sales, finance, and management teams at James Wood Chevrolet Denton. It’s great to know that you felt welcomed by our new ownership and that our team’s excitement was evident. We appreciate your support and look forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Jacob was very professional, courteous and answered all
Jacob was very professional, courteous and answered all of our questions. His knowledge & help throughout the process was exceptional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing such a wonderful review! We’re glad to hear that Jacob delivered exceptional service during your visit to James Wood Chevrolet Denton. Our team takes great pride in their professionalism and expertise, and it’s fantastic to know Jacob was able to assist you so effectively. We truly appreciate your support and look forward to welcoming you back again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Wendy is awesome!
Wendy is awesome! I came back next day and bought a second car from her!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Shari! We're delighted to hear that Wendy provided you with such great service that you decided to purchase a second car from us at James Wood Chevrolet Denton. Your support means a lot to us, and we look forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Carlos is super easy to work with.
Carlos is super easy to work with. I really appreciate his patients and honesty. He really cares about the customers wants and needs. If you have trust issues with salespeople definitely hit up Carlos Sandate.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Jorge! I am thrilled to hear that you had a great experience with Carlos at James Wood Chevrolet Denton. It’s fantastic to know that his patience and honesty made a difference for you. We believe in putting our customers' wants and needs first, and it’s great to see that reflected in your experience. We hope to assist you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663
We appreciate how smooth the process of trading in and
We appreciate how smooth the process of trading in and getting a new vehicle was.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Michelle! I am thrilled to hear that you found the process of trading in and getting a new vehicle at James Wood Chevrolet Denton to be smooth. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663