Reviews
I WOULD NOT RECOMMEND THIS DEALERSHIP.
I WOULD NOT RECOMMEND THIS DEALERSHIP. 9 MONTHS HAVING MY VEHICLE, THEY CALL AND SAY ITS READY. I GO TO PICK IT UP AND THE CHECK ENGINE LIGHT IS ON. THE COOLANT PUMP WAS OUT. THIS DEALERSHIP PUT AN OLD COOLANT PUMP ON A BRAND-NEW MOTOR. I PERSONALLY, WOULD HAVE CALLED THE CUSTOMER TO ASK IF THEY WANTED A NEW PUMP ON A NEW MOTOR. IT WAS A NIGHTMARE. ZERO FOLLOW UP CALLS, THE SERVICE TECH WOULD NOT RETURN CALLS OR ANSWER THE PHONE. ONCE I FINALLY GOT UPSET THE SERVICE MANAGER STEPPED UP (DOUG) THANK YOU..
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Our team has acknowledged this review.
Edwin and the team did a terrific job repairing my old
Edwin and the team did a terrific job repairing my old corvette. Very happy with the work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Edwin, for your wonderful review! We're thrilled to hear that you are happy with the repairs done on your Corvette. Our team at James Wood Chevrolet Denton always strives to provide excellent service, and we're glad to know we met your expectations. We look forward to seeing you again for any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663
I recently had the pleasure of working with Jarrett Abel
I recently had the pleasure of working with Jarrett Abel in the service department, and I can confidently say he is one of the most knowledgeable and professional advisors I have encountered in recent years. From the moment I arrived for my scheduled appointment, Jarrett was ready to assist. He had a service loaner car waiting for me, anticipating my busy schedule for the day. Not only did he promptly confirm all of my vehicle’s mechanical issues, but he also double-checked my contact information to ensure everything was accurate before I left. Throughout the day, Jarrett kept me informed with clear and timely updates, making sure I knew when my vehicle would be ready. What impressed me the most was how Jarrett balanced communication and affordability. He was able to provide affordable repairs while ensuring everything was done quickly and efficiently. If you’re looking for excellent service, I highly recommend booking your next appointment with Jarrett Abel!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your kind words about Jarrett and the service you received at James Wood Chevrolet Denton. It's great to hear that he was proactive in accommodating your schedule and kept you informed throughout the process. We're glad you found our service to be both efficient and affordable. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
very good experience, thank you Rudy Rangel for all your
very good experience, thank you Rudy Rangel for all your help! i highly recommend this dealership honest people!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re thrilled to hear that you had a very good experience at James Wood Chevrolet Denton. We appreciate your recommendation and your shout-out to Rudy for his assistance. We look forward to helping you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
The service was on point ands very friendly.
The service was on point ands very friendly. I was kept informed on the status constantly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our service team at James Wood Chevrolet Denton. Keeping our customers informed is a priority for us. We appreciate your support and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Service was very good and fast.
Service was very good and fast. Everyone was nice and friendly. Would recommend to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with our service team at James Wood Chevrolet Denton. We appreciate your recommendation and look forward to welcoming you back soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Edwin is always very professional and keeps me informed
Edwin is always very professional and keeps me informed throughout the entire process. I wouldn’t go anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Edwin, for your fantastic review! We're thrilled to hear that you had such a positive experience with us at James Wood Chevrolet Denton. Our team, especially Edwin, strives to provide the best service and keep our customers informed. We appreciate your loyalty and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663
Brought my truck in to have a goose neck hitch put on.
Brought my truck in to have a goose neck hitch put on. The techs pinched a wire reinstalling the bed, fixed that, but when I tried to use the tailgate radio, it didn’t work. Took it back in to have that diagnosed and fixed. Got the truck back, took it home, was trying the radio and noticed a bunch of wires hanging down passed the bumper. Crawled Under the truck, and found 4 large wire plugs not connected. The guy that worked on my truck, in my opinion, needs to be talked to and made aware that he needs to pay attention to the details of his work. It’s not just about get vehicles in and get them out as fast as you can. Quality matters!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand your frustration regarding the issues with your truck after having the goose neck hitch installed at James Wood Chevrolet Denton. Quality is certainly important to us, and it’s concerning to hear that your radio and wiring were not properly addressed. We appreciate your feedback and would like to encourage you to reach out to us directly so we can resolve these issues more effectively. Your satisfaction is our priority, and we want to ensure your truck is in top shape. Thank you again for bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663
Everything went very smooth.
Everything went very smooth. Didn't pressure to up-sale me. Nice to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that your experience at James Wood Chevrolet Denton was smooth and that you appreciated our no-pressure approach. Our goal is to make the car buying process as pleasant as possible. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
They always do a great job when I take my vehicle in for
They always do a great job when I take my vehicle in for service and this time was no exception.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that you had another great experience at James Wood Chevrolet Denton. Our team is dedicated to providing excellent service, and we appreciate your continued trust in us. We look forward to seeing you again for your next service visit! Sincerely, James Wood AutoPark Management | 940-591-9663