Reviews
Will Lewis, General Sales Manager at James Wood Cadillac
Will Lewis, General Sales Manager at James Wood Cadillac ... and all that support him are nothing short of SUPERSTARS!!!! I wish I could rate Will a 1000. I bought a new Cadillac from James Wood a few months back. I was having a supply chain order issue from Cadillac, trying to get parts for a repair. Will Davis stood by me the entire time, made sure I was not without a car to drive and I honestly felt like he cared, along with my sales person Rossie Sewell and the service manager, Brandon. My car is back with me, running better than ever. Love Love that I bought from James Wood Cadillac ! Feel confident that if you go there for your vehicle needs, you will be taken care of !! Thanks again Will (and Brandon and Rossie). You guys rock!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Will, Rossie, and Brandon at James Wood Cadillac. It’s our priority to ensure our customers feel cared for and supported, especially during challenging times. We're delighted that your car is running better than ever and that you love your purchase! We appreciate your confidence in us and look forward to serving you again in the future. Thanks for being a valued member of the James Wood family! Sincerely, James Wood AutoPark Management | 940-591-9663
Rachel is always great.
Rachel is always great. Excellent service as always!Always takes care of their customers. To me, best service around. Charles Schwarze in the collision department was the very best! Kept me updated on the progress---was above and beyond of all expectations! The work they did was exceptional!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear you consistently receive excellent service at James Wood Chevrolet Denton. It’s great to know that Rachel and Charles from the collision department made such a positive impact on your experience. We appreciate your kind words and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
My experience with James Woods has always been
My experience with James Woods has always been exceptional and Tim W. in the service dept. always goes above and beyond. Tim’s professionalism, knowledge, positive attitude and constant approach to satisfying customer needs always goes above my expectations. This type of commitment to the highest level of customer satisfaction needs to be acknowledged.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your exceptional review! We're thrilled to hear about your positive experiences at James Wood Chevrolet Denton, especially with Tim in our service department. His dedication to professionalism and customer satisfaction truly embodies our values. We appreciate your kind words and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
It was an awesome experience.
It was an awesome experience. I was in and out quickly without an appointment! Excellent job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you had an awesome experience at James Wood Chevrolet Denton and that we could assist you quickly without an appointment. Your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Michael and his team provided great customer service.
Michael and his team provided great customer service. My son and I were very pleased with the purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Shane! We're thrilled to hear that you and your son had a great experience at James Wood Chevrolet Denton. Our team strives to provide excellent customer service, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
I continue to come to James Wood for my vehicle
I continue to come to James Wood for my vehicle maintenance needs. The service department has always been accommodating.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, David! We're happy to hear that you've consistently had a positive experience with our service department at James Wood Chevrolet Denton. We truly appreciate your loyalty and look forward to continuing to assist you with your vehicle maintenance needs. Don't hesitate to reach out if you need anything! Sincerely, James Wood AutoPark Management | 940-591-9663
Yes I would!
Yes I would! Great Service and the service staff is always happy and helpful! Thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Jim! We truly appreciate your positive feedback about the service team at James Wood Chevrolet Denton. It's great to hear that you had a wonderful experience with us. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
The Service department always puts the best interests of
The Service department always puts the best interests of their customers first in making sure they are taken care of by the service team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We at James Wood Chevrolet Denton are thrilled to hear that our service team prioritized your needs and ensured you were well taken care of. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663
The whole experience was stress-free.
The whole experience was stress-free. TJ was very helpful and responsive to all my texts and questions. The truck was delivered clean and ready to go when promised.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We are thrilled to hear that your experience at James Wood Chevrolet Denton was stress-free and that TJ helped make your truck delivery smooth and timely. We appreciate your kind words, and we hope to see you again for any future needs. Enjoy your new truck! Sincerely, James Wood AutoPark Management | 940-591-9663
The install of my tonneau was completely wrong.
The install of my tonneau was completely wrong. I had tried for months to get the truck to get in for the shotty install job and also needed a loan vehicle so I could drive to a from work. The dealership refused to give me a loan car. I wouldn’t go here for service again or to buy a vehicle.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We appreciate your feedback and understand the frustration you've faced with the installation of your tonneau cover and the issues regarding a loan vehicle. We strive to provide the best service at James Wood Chevrolet Denton and will take your concerns into consideration as we work to improve our processes. If you'd like to discuss this further, please reach out to us directly. We hope to have the opportunity to regain your trust in the future. Sincerely, James Wood AutoPark Management | 940-591-9663