Reviews
BJ was very easy to work with… no haggling, didn’t push
BJ was very easy to work with… no haggling, didn’t push things I didn’t need or want and worked a fair price on my trade-in. Paperwork process was also quick and easy. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Jason! We’re thrilled to hear that you had such a positive experience working with BJ at James Wood Chevrolet Denton. Our goal is to make the car buying process as seamless and straightforward as possible, and it’s great to know we met that during your visit. We truly appreciate your recommendation and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
My car was diagnosed with damage carburator due to
My car was diagnosed with damage carburator due to accumulated water in spare wheel well. They ordered part and connector rust removal. To make story short, my car was at your dealership 4 days. With a surprising text early Monday morning that car was ready. Problems They didn’t remove water from wheel well. If we wouldn’t have checked it would have damaged carburetor again. Next, as I was driving home I can hear a scraping sound coming from front of vehicle. Like a fan blade scraping against metal. To be fair I did not report this in fear of poor service.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We understand your concerns regarding the water accumulation in the spare wheel well and the scraping sound from your vehicle. It's crucial to us that our customers leave James Wood Chevrolet Denton with their vehicles in top condition. While we take every measure to address issues promptly, it seems we fell short in these instances. We appreciate you bringing this to our attention and encourage you to reach out directly so we can ensure your vehicle is properly addressed. Your satisfaction is important to us, and we want to resolve these issues to your full satisfaction. Thank you for your understanding. Sincerely, James Wood AutoPark Management | 940-591-9663
Chris and Rossie were great to work with!
Chris and Rossie were great to work with! It was a no nonsense transaction. Both were professional and to the point. I appreciate both of their work on my new car purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Monica! We’re thrilled to hear that Chris and Rossie provided you with a smooth and professional experience at James Wood Chevrolet Denton. Your appreciation for their efforts in your new car purchase means a lot to us. We hope to see you again soon—enjoy your new vehicle! Sincerely, James Wood AutoPark Management | 940-591-9663
Best dealer I’ve ever have done business with and my
Best dealer I’ve ever have done business with and my family also, top notch service dept , had a problem with my 24 Denali XL , they put me in a loaner that was as nice as mine and had my repaired in a timely fashion
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We are thrilled to hear that you and your family have had such a positive experience with our team at James Wood Chevrolet Denton. It's great to know that our service department provided you with top-notch assistance for your 2024 Denali XL and that you appreciated the loaner vehicle. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Very good service.
Very good service. Rachel is extremely cheerful and easy to work with. She as low as us had a smile on her face.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had a great experience at James Wood AutoPark with Rachel. Her cheerful demeanor and dedication to service truly make a difference. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Scheduling appointment was very easy.
Scheduling appointment was very easy. Work was completed in timely manner. All employees encountered were courteous, friendly, and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that scheduling your appointment was easy and that our team at James Wood AutoPark provided courteous and helpful service. We appreciate your support and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Everything went as scheduled.
Everything went as scheduled. Jared Laska told me how long it would take and when I arrived to pick up my vehicle, I was back on the road in less than 5 minutes!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review, Brandon! We're thrilled to hear that everything went smoothly for you and that Jared provided timely updates during your visit. At James Wood AutoPark, we strive for efficiency and customer satisfaction, and it’s great to know you were back on the road quickly. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Scott Rise is AMAZING!
Scott Rise is AMAZING! Beeler buying process ever! Will now only do biz with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that Scott made your buying process a fantastic experience at James Wood Chevrolet Denton. We truly appreciate your kind words and look forward to serving you again in the future. Please don’t hesitate to reach out for any of your automotive needs! Sincerely, James Wood AutoPark Management | 940-591-9663
I am very happy to have my car returned in good repair.
I am very happy to have my car returned in good repair. It has really made a difference to have it back in good working order. Many, many thanks!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We're thrilled to hear that your car was returned to you in good repair and is now in working order. At James Wood Chevrolet Denton, we strive to provide the best service, and it’s great to know we made a positive impact. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Service was excellent, Michael always does exactly what
Service was excellent, Michael always does exactly what is needed.. All the stuff that needs to be done is always taken care of, usually within at least an hour or so, so I always stay to get things taken care of
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service team at James Wood Chevrolet Denton. It's great to know that Michael is consistently meeting your needs in a timely manner. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663