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Tom Clark Cadillac

(6,849 reviews)
Visit Tom Clark Cadillac
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (469) 293-2195 (469) 293-2195
Used (469) 293-3982 (469) 293-3982
Service (469) 293-2186 (469) 293-2186

Reviews

(6,849 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Clark Cadillac from DealerRater.

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Did a quick job without an appointment.

Did a quick job without an appointment. Got in and out very quick which was appreciated.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're so happy to hear you had a quick and efficient experience at James Wood Chevrolet Denton. Our team truly appreciates you taking the time to share your feedback, and we hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

I always have a great experience when visiting James Wood

I always have a great experience when visiting James Wood for any service. During my recent visit, Cole served as my service advisor. He was professional and did an exceptional job.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your glowing review! We're pleased to hear that you consistently have a great experience at James Wood Chevrolet Denton and that Cole provided exceptional service during your recent visit. Your kind words mean a lot to us, and look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

Erica was great!

Erica was great! She made the experience of purchasing a vehicle smooth and I would recommend her to anyone buying a vehicle!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Blake! We're delighted to hear that Erica made your vehicle purchasing experience smooth. Your recommendation means a lot to us, and we hope to see you again at James Wood Chevrolet Denton for any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

Fantastic experience.

Fantastic experience.Tim was able to get me in and out problem. I couldn't ask for a better result to a chaotic day.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your wonderful review, Matthew! We're delighted to hear that you had a fantastic experience at James Wood Chevrolet Denton and that Tim was able to assist you efficiently. We strive to make every visit smooth and pleasant. Our team looks forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

I appreciate the attention and customer service provided

I appreciate the attention and customer service provided by James Wood Service Department. I depend on them to keep my vehicle running in top condition. I felt the service advisor address what my auto truly needs to maintain that dependable vehicle expectation.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, David! We truly appreciate your trust in James Wood Chevrolet Denton and are glad to hear that our Service Department is meeting your expectations. It's great to know that our service advisor was able to address your vehicle's needs effectively. We look forward to continuing to keep your vehicle running smoothly. See you next time! Sincerely, James Wood AutoPark Management | 940-591-9663

I was disappointed to pick-up my truck and it was dirty

I was disappointed to pick-up my truck and it was dirty and gas light was on and I had less that 25 miles to empty so had to go straight to gas station. The vehicle was ran for a period of time for troubleshooting and left risky low and exterior dirty. Seems like it would be standard to at least have every vehicle leave clean and good customer service to not leave someone on E after having ran the truck for a while for troubleshooting.

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  • Overall experience 3.0
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Dealer response

Thank you for your feedback. We understand how important it is for a customer to receive their vehicle clean and with sufficient fuel after a service visit. At James Wood AutoPark, your comments are a valuable reminder of the details that make a difference in your overall experience. If you'd like to talk more about your visit, please feel free to contact us directly. Your trust matters to us. Sincerely, James Wood AutoPark Management | 940-591-9663

Had to go back twice for the same issue!

Had to go back twice for the same issue! Have bought 7 vehicles from James Wood do not know about # 8. Being nice on this review as I believe the Service Manager is the problem with quality!

Rating breakdown (out of 5):
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  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We understand your concerns about needing to return for the same issue and the impact that has on your confidence as a loyal James Wood AutoPark customer. We value your continued business and take your feedback seriously as we review our service quality. Our team is here to speak with you should you wish to continue the conversation. Your input is valued. Sincerely, James Wood AutoPark Management | 940-591-9663

This was our 7th vehicle to buy from James Woods, we

This was our 7th vehicle to buy from James Woods, we won't go anywhere else! They knocked this one out of the park! Completely satisfied and in love with my new ride! Matt Taylor did an impeccable job!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your loyalty and are thrilled to hear that you are completely satisfied with your new ride. It's fantastic to know that Matt Taylor provided you with impeccable service. We look forward to assisting you again at James Wood Chevrolet Denton in the future! Enjoy your new vehicle! Sincerely, James Wood AutoPark Management | 940-591-9663

Always courteous, helpful, and prompt.

Always courteous, helpful, and prompt. Good communication and great service make for a great experience.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Brent! We appreciate your kind words about our courteous and helpful team at James Wood Chevrolet Denton. It's great to hear that you had a positive experience with our communication and service. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Great dealership!

Great dealership! Very courteous and professional! I recommend this dealership often,my family has traded here for years!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Tom! We truly appreciate your recommendation and are delighted to hear that you and your family have had great experiences at James Wood Chevrolet Denton over the years. We look forward to serving you in the future! Sincerely, James Wood AutoPark Management | 940-591-9663