Reviews
I was disappointed to pick-up my truck and it was dirty
I was disappointed to pick-up my truck and it was dirty and gas light was on and I had less that 25 miles to empty so had to go straight to gas station. The vehicle was ran for a period of time for troubleshooting and left risky low and exterior dirty. Seems like it would be standard to at least have every vehicle leave clean and good customer service to not leave someone on E after having ran the truck for a while for troubleshooting.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We understand how important it is for a customer to receive their vehicle clean and with sufficient fuel after a service visit. At James Wood AutoPark, your comments are a valuable reminder of the details that make a difference in your overall experience. If you'd like to talk more about your visit, please feel free to contact us directly. Your trust matters to us. Sincerely, James Wood AutoPark Management | 940-591-9663
Had to go back twice for the same issue!
Had to go back twice for the same issue! Have bought 7 vehicles from James Wood do not know about # 8. Being nice on this review as I believe the Service Manager is the problem with quality!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We understand your concerns about needing to return for the same issue and the impact that has on your confidence as a loyal James Wood AutoPark customer. We value your continued business and take your feedback seriously as we review our service quality. Our team is here to speak with you should you wish to continue the conversation. Your input is valued. Sincerely, James Wood AutoPark Management | 940-591-9663
Ordering vehicle by email with Brian was very easy.
Ordering vehicle by email with Brian was very easy. Brian kept me updated on manufacture date and estimated delivery. Vehicle was delivered and I picked it up, everything was as ordered. The whole experience couldn't have gone any easier. 45 minutes and I was driving home.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Bob! We’re thrilled to hear that your experience with Brian was so seamless and that you received your vehicle exactly as ordered. At James Wood Chevrolet Denton, we strive to make the process as easy and enjoyable as possible. We appreciate your feedback and look forward to seeing you again in the future! Enjoy your new vehicle! Sincerely, James Wood AutoPark Management | 940-591-9663
Edwin, in service is always so kind, helpful, and
Edwin, in service is always so kind, helpful, and informative. He really goes above and beyond to make the service as seamless at possible!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Gracie! We’re thrilled to hear that Edwin provided you with exceptional service at James Wood Chevrolet Denton. We appreciate your kind words and are glad to know he made your experience seamless. We look forward to seeing you again for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663
Phillip was great and so easy to work with, this is the 3
Phillip was great and so easy to work with, this is the 3 vehicle from this dealership and the second one from him. I will be back to see him
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback, Kevin! We’re thrilled to hear that Phillip made your experience enjoyable and that you chose James Wood Chevrolet Denton for your third vehicle. We look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663
Philip was very helpful and knowledgeable.
Philip was very helpful and knowledgeable. I highly recommend him for anyone wanting a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that Philip provided you with helpful and knowledgeable service. At James Wood Chevrolet Denton, we strive to ensure that our customers have a great experience, and your recommendation means a lot to us. We hope to see you again for your next car purchase! Sincerely, James Wood AutoPark Management | 940-591-9663
I was searching online for a GMC Denali pickup and James
I was searching online for a GMC Denali pickup and James Wood had the best price in a 350 mile radius. Bryan was our salesman and I couldn’t be any happier with his expertise, knowledge and poise. NO surprises as far as dealership ad on prices. Don, the man that handles all the paperwork on closing was very knowledgeable and fast. My experience with James Wood was excellent! I would Highly Recommend the James Wood dealership experience!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you found the best price on a GMC Denali pickup at James Wood Chevrolet Denton. It's great to know that Bryan provided you with expert service and that Don made the closing process smooth and efficient. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
They always get to me promptly when I arrive for my
They always get to me promptly when I arrive for my appointment and keep me informed of my car’s progress. I very much appreciate being able to get a ride back and forth to the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that you had a positive experience at James Wood Chevrolet Denton. It’s great to know that our team was able to keep you informed and provide you with transportation during your visit. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Fast and easy experience straight to the point without
Fast and easy experience straight to the point without being pressured into a sale, would come back in the future
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re thrilled to hear that you had a fast and easy experience at James Wood Chevrolet Denton without any pressure. We’d love to welcome you back in the future! If you need anything, don’t hesitate to reach out. Sincerely, James Wood AutoPark Management | 940-591-9663
I have purchased vehicles from over 15 different
I have purchased vehicles from over 15 different dealerships, and I must say this was the best experience by far. Everyone at the dealership was professional, helpful and made a point to stop and say hello and ask if we needed anything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're pleased to hear that your experience at James Wood Chevrolet Denton stood out among the many dealerships you've visited. Our team takes pride in providing professional and attentive service, and it’s great to know they made a positive impression on you. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663