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Tom Clark Cadillac

(6,851 reviews)
Visit Tom Clark Cadillac
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (469) 293-2195 (469) 293-2195
Used (469) 293-3982 (469) 293-3982
Service (469) 293-2186 (469) 293-2186

Reviews

(6,851 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Clark Cadillac from DealerRater.

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Really good service and it was fast and simple would

Really good service and it was fast and simple would recommend to go again to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re thrilled to hear that you had a great experience with us at James Wood Chevrolet Denton. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

experience buying a new vehicle than we had working with

experience buying a new vehicle than we had working with Jacob and Juan. I was dreading the day I would have to go and trade in my current truck because the experience is always daunting and never a pleasant experience but not this time. We will be back to work with Jacob and Juan both every time we or our kids are needing to purchase vehicles. Highly highly recommend. You wont be disappointed you came here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with Jacob and Juan at James Wood Chevrolet Denton. We strive to make the car buying process as smooth and enjoyable as possible. Your recommendation means a lot to us! Come visit us again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

The purchase of my 2026 Equinox was the fastest that I

The purchase of my 2026 Equinox was the fastest that I have ever experience when buying a car, Duane is an excellent salesman. I had to go back because of problems with the info system and he had it solve within minutes. as a matter of fact as soon as I close the car door he was already greeting me. From agreeing on terms and the time that it took to sign the contract was quick, hardly that much time when by before I was signing the contract. WONDERFUL EXPERIENCE If I need to but another vehicle James Wood is the place to go to. I would definite recommend James Wood to my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're glad to hear that your purchase of the 2026 Chevrolet Equinox was such a fast and smooth experience. Duane truly is an excellent member of our team, and we're glad he could assist you promptly. We appreciate your recommendation and look forward to seeing you again at James Wood Chevrolet Denton for any future vehicle needs. Enjoy your new ride! Sincerely, James Wood AutoPark Management | 940-591-9663

Great team there at James Wood GMC!

Great team there at James Wood GMC! This is the second vehicle I’ve purchased from James Wood GMC and I will continue to do business with them. Highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're happy to hear that you've had a great experience with our team at James Wood Chevrolet Denton and that you've chosen us for your vehicle purchases. Your recommendation means a lot to us, and we look forward to serving you again in the future. Safe travels in your new vehicle! Sincerely, James Wood AutoPark Management | 940-591-9663

Jarrett Abel is awesome and overall the service they

Jarrett Abel is awesome and overall the service they provided is consistently great! Thank you.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re happy to hear that Jarrett and our team at James Wood Chevrolet Denton provided you with consistently great service. We appreciate your support and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

I bought a 2024 Cadillac Lyriq from this dealership and

I bought a 2024 Cadillac Lyriq from this dealership and was having issues with it from very long time. I am disappointment with the repeated issues I have been experiencing with my Cadillac LYRIQ. I have unresolved issues with my Cadillac LYRIQ and I am disappointed with the constant service visits, long repair times, and the fact that the same problems keep recurring even after multiple attempts at repair. I have had to bring my vehicle in for service more than ten times since purchase, which is completely unacceptable for a new Cadillac and dealing with repeated issues.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We understand your concerns about the frequency of service visits and the recurring issues you’ve encountered with your Cadillac Lyriq. At James Wood AutoPark, we strive to maintain accurate and professional service processes, and your comments help us recognize how this visit affected you. Please don’t hesitate to contact us if you’d like to talk about your experience further. Your trust matters to us. Sincerely, James Wood AutoPark Management | 940-591-9663

Have had nothing but arguments with the service center

Have had nothing but arguments with the service center here. Lots of fingerpointing and the blame game.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We understand your concerns regarding your interactions with the service center. At James Wood AutoPark, we aim to provide professional and courteous service, and your feedback helps us understand how customers experience our service process. If you’d like to share more details about your visit, please don’t hesitate to reach out. Your concerns are taken seriously. Sincerely, James Wood AutoPark Management | 940-591-9663

We are an elder couple and the salesman was very helpful

We are an elder couple and the salesman was very helpful and patient as well as the financial manager!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re thrilled to hear that our salesman and financial manager were helpful and patient during your experience at James Wood Chevrolet Denton. We appreciate your support and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Jacob was so helpful in the car process buying.

Jacob was so helpful in the car process buying. Would recommend him 10/10 times!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Mason! We're delighted to hear that Jacob was so helpful during your car buying process. Your recommendation means a lot to us at James Wood Chevrolet Denton. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

I have been coming to James would since 2010 and have

I have been coming to James would since 2010 and have always had a great experience. They do great work and I have yet to have a problem with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Denton since 2010. It's wonderful to hear that you have consistently had great experiences with us. We look forward to continuing to serve you in the future! Sincerely, James Wood AutoPark Management | 940-591-9663