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Tom Clark Cadillac

(6,851 reviews)
Visit Tom Clark Cadillac
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (469) 293-2195 (469) 293-2195
Used (469) 293-3982 (469) 293-3982
Service (469) 293-2186 (469) 293-2186

Reviews

(6,851 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Clark Cadillac from DealerRater.

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Easy no hassle purchase experience.

Easy no hassle purchase experience. Not pushy or rude. Quick financial department transaction Good selection and pricing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Todd! We're thrilled to hear that you had an easy and no-hassle purchase experience at James Wood Chevrolet Denton. Our team strives to provide a friendly and efficient atmosphere, and we're glad that you found our selection and pricing to your liking. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Samantha is always first class and gives maximum effort!

Samantha is always first class and gives maximum effort! She is a delight to work with. Jameswood Service did a great job getting my car in and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! It's great to hear about your positive experience with Samantha and the service team at James Wood Chevrolet Denton. We strive to provide first-class service, and we're to know we met your expectations. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

Michel was very helpful & went out of his way and was

Michel was very helpful & went out of his way and was extremely nice, thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that Michel provided you with such helpful and friendly service at James Wood Chevrolet Denton. We appreciate your kind words and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

They were very good to me, test drove, noticed an issue

They were very good to me, test drove, noticed an issue with the driver side mirror and they have been very good and very fast about taking care of it. They worked with me to beat another dealers price and got the deal, TJ is very fast and responsive. Would definitely do business with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing review, Shelton! We're so happy to hear that you had a great experience with us at James Wood Chevrolet Denton. It's great to know that TJ and our team were able to address the issue with your driver side mirror quickly and that we could work with you on the pricing. We look forward to assisting you with your future vehicle needs. Don't hesitate to visit us again! Sincerely, James Wood AutoPark Management | 940-591-9663

Phillip was very professional, yet down to earth.

Phillip was very professional, yet down to earth. Didn't apply any pressure. Explained all the charges and addressed all of our questions adequately.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Brent! We’re glad to hear that Phillip provided you with a professional and pressure-free experience at James Wood Chevrolet Denton. Our team strives to ensure that all of our customers feel informed and comfortable. Your feedback means a lot to us, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Great experience.

Great experience.. Phillip was extremely helpful, fast to respond, & accommodated in every way. I would strongly recommend these guys to anyone I knew in need of a vehicle. Thanks so much for a great car buying experience .. A+++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re excited to hear that you had a great experience at James Wood Chevrolet Denton and that Phillip was able to assist you effectively. Your recommendation means a lot to us, and we appreciate your kind words. We look forward to helping you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Excellent service and would use this dealership in the

Excellent service and would use this dealership in the future for all needed paint and repairs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Terri! We’re thrilled to hear that you had an excellent experience with us at James Wood Chevrolet Denton. We appreciate your trust in our dealership for your future paint and repair needs. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

Duane & Juan were both very efficient with the whole

Duane & Juan were both very efficient with the whole process. I will definitely tell my friend's to shop at James Wood Auto Park.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're delighted to hear that Duane and Juan provided efficient service during your visit. Our team appreciates you recommending James Wood Chevrolet Denton to your friends, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Great dealership experience as always.

Great dealership experience as always. Would highly recommend James Wood for your vehicle needs either buying or getting your vehicle serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton. Your recommendation means a lot to us! We look forward to assisting you with your vehicle needs again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

Too big a bureaucracy.

Too big a bureaucracy. Positive: really worked with me to get my limited warranty to cover a needed fix (thank you, and 4.47 stars to Mr. Chan for that aspect). Negative: in fixing that problem, they made haywire out of my wiring and didn't take ownership of that fault (verified by 2nd opinion later, and confirmed by implication of limited warranty offering to continue to cover the needed wiring fix). The whole operation is too big - it was ultimately clear that they didn't need me to be a happy customer, and so did not take responsibility for the haywire. I'll roll dice elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that our team worked with you on your limited warranty. However, we understand your concerns regarding the wiring issue and the overall experience you described. We strive to meet our customers' expectations, and your insights are valuable to us. Please feel free to reach out to us at James Wood Chevrolet Denton so we can address your concerns more directly. We hope to improve your experience in the future. Sincerely, James Wood AutoPark Management | 940-591-9663