Reviews
After a less than stellar experience elsewhere, I could
After a less than stellar experience elsewhere, I could not have been happier with the commitment to excellence provided by Samantha and the James Wood service team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad to hear that Samantha and our James Wood Chevrolet Denton service team exceeded your expectations after your previous experience. We truly appreciate your feedback and look forward to serving you again. Sincerely, James Wood AutoPark Management | 940-591-9663
Customer service was very good.
Customer service was very good. Repairs were done well and quickly. My service adviser (Mike) was very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Robo! We’re thrilled to hear that you had a great experience with our customer service and that Mike was able to assist you effectively. At James Wood Chevrolet Denton, we strive to provide timely and quality service for all our customers. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
The last time I took my Chevy in, their car wash caught
The last time I took my Chevy in, their car wash caught my front license plate and bent it 90 degrees, pointing straight out in front of the vehicle. When I came in for my oil change, they admitted that their car wash may have been the culprit. They promised to fix it while they had the car. They did not. Over An hour and a half for an oil change seems excessive. But to their credit, they did let me know when I walked in that it might take that long. Wished they had let me know that information before I drove to their service center.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We acknowledge your review and are currently looking into the events you’ve detailed.
Everyone at the collision center was caring and concerned
Everyone at the collision center was caring and concerned with the outcome of my repair. They were very professional with all contacts. They kept me informed throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that Brandon was able to help you with your Cadillac and handle the challenging diagnosis and repair. Your satisfaction is our priority at James Wood Chevrolet Denton. We appreciate your kind words and hope to assist you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Well organized Dealership.
Well organized Dealership. Agent was very helpful and listened to our concerns and took care of them and we were able to complete the process very quickly. The closing process was very thorough and professional. Overall we were very satisfied with the vehicle and the service provided.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Jerry! We're so happy to hear that you found James Wood Chevrolet Denton to be well organized and that our agent listened to your concerns. It's great to know that you had a quick and thorough closing process. Your feedback means a lot to us, and we look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Great experience !
Great experience ! Very easy to deal with. Would recommend the dealer for friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're delighted to hear that you had a great experience at James Wood Chevrolet Denton. It means a lot to us that you would recommend us to your friends and family. Looking forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Everyone is helpful and friendly.
Everyone is helpful and friendly. Just need phone numbers to call when you have a problem or breakdown, like roadside assistance. I was given a card on my last purchase, but not sure if it is the same number for current purchase. I always like to put the numbers in my phone.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback, Jackie! We're glad to hear that you find our team at James Wood Chevrolet Denton helpful and friendly. For roadside assistance for your current purchase, it’s best to refer to the card provided or contact us directly so we can give you the most accurate information. If you have any additional suggestions or if there's anything we can do to enhance your experience, please don't hesitate to let us know.We appreciate your communication and hope to assist you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Always ready to get to you when you drive up.
Always ready to get to you when you drive up. I love to see my name on the board.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review, Carol! We at James Wood Chevrolet Denton appreciate your kind words and are thrilled to hear that you love seeing your name on the board. Our team is always here and ready to assist you. We look forward to your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663
Great experience, worked with us, matched my rate from my
Great experience, worked with us, matched my rate from my personal bank and we made it happen. No haggle! In and out the door in 3 hours with the truck I saw online. Thanks Matt!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review, Chad! We appreciate you choosing James Wood Chevrolet Denton and are thrilled to hear that you had such a smooth experience with Matt. It's wonderful that we could match your bank rate and help you drive away with the truck you wanted in such a timely manner. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
They have always been responsive to my concerns.
They have always been responsive to my concerns. Vehicle is repaired in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great feedback! We're happy to hear that we were responsive to your concerns and that your vehicle was repaired in a timely manner. At James Wood Chevrolet Denton, we strive to provide excellent service, and your satisfaction is our priority. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663