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Tom Clark Cadillac

(6,857 reviews)
Visit Tom Clark Cadillac
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (469) 293-2195 (469) 293-2195
Used (469) 293-3982 (469) 293-3982
Service (469) 293-2186 (469) 293-2186

Reviews

(6,857 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Clark Cadillac from DealerRater.

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Well organized Dealership.

Well organized Dealership. Agent was very helpful and listened to our concerns and took care of them and we were able to complete the process very quickly. The closing process was very thorough and professional. Overall we were very satisfied with the vehicle and the service provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Jerry! We're so happy to hear that you found James Wood Chevrolet Denton to be well organized and that our agent listened to your concerns. It's great to know that you had a quick and thorough closing process. Your feedback means a lot to us, and we look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Great experience !

Great experience ! Very easy to deal with. Would recommend the dealer for friends and family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're delighted to hear that you had a great experience at James Wood Chevrolet Denton. It means a lot to us that you would recommend us to your friends and family. Looking forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Everyone is helpful and friendly.

Everyone is helpful and friendly. Just need phone numbers to call when you have a problem or breakdown, like roadside assistance. I was given a card on my last purchase, but not sure if it is the same number for current purchase. I always like to put the numbers in my phone.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Jackie! We're glad to hear that you find our team at James Wood Chevrolet Denton helpful and friendly. For roadside assistance for your current purchase, it’s best to refer to the card provided or contact us directly so we can give you the most accurate information. If you have any additional suggestions or if there's anything we can do to enhance your experience, please don't hesitate to let us know.We appreciate your communication and hope to assist you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Always ready to get to you when you drive up.

Always ready to get to you when you drive up. I love to see my name on the board.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review, Carol! We at James Wood Chevrolet Denton appreciate your kind words and are thrilled to hear that you love seeing your name on the board. Our team is always here and ready to assist you. We look forward to your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

Great experience, worked with us, matched my rate from my

Great experience, worked with us, matched my rate from my personal bank and we made it happen. No haggle! In and out the door in 3 hours with the truck I saw online. Thanks Matt!!!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, Chad! We appreciate you choosing James Wood Chevrolet Denton and are thrilled to hear that you had such a smooth experience with Matt. It's wonderful that we could match your bank rate and help you drive away with the truck you wanted in such a timely manner. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

They have always been responsive to my concerns.

They have always been responsive to my concerns. Vehicle is repaired in a timely manner.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your great feedback! We're happy to hear that we were responsive to your concerns and that your vehicle was repaired in a timely manner. At James Wood Chevrolet Denton, we strive to provide excellent service, and your satisfaction is our priority. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Dropped my truck off at body shop before I went out of

Dropped my truck off at body shop before I went out of town. My truck was ready when I returned home as promised.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review, Warren! We appreciate your feedback and are glad to hear that your truck was ready as promised when you returned. At James Wood Chevrolet Denton, we strive to provide excellent service. We look forward to seeing you again for your future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

Excellent customer service, Jared was Excellent and kept

Excellent customer service, Jared was Excellent and kept me well informed. It took longer than expected, but that was due to gm new service hub, everyone there was helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review, Jose! We genuinely appreciate your kind words about Jared and our team's efforts at James Wood Chevrolet Denton. We're glad to hear that you felt informed throughout the process, despite the delay due to GM's new service hub. Your understanding means a lot to us! We look forward to assisting you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

Great communication throughout the process.

Great communication throughout the process. The repairs were completed within the time frame as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Hermes! We appreciate your kind words about the communication and timely repairs at James Wood Chevrolet Denton. It’s great to hear that your experience met your expectations. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

They were fast, clean, and courteous.

They were fast, clean, and courteous. Nice service department. My service advisor also ask about a free car wash after my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Jay! We're thrilled to hear that you experienced fast, clean, and courteous service at James Wood Chevrolet Denton. It's great to know that your service advisor went the extra mile by offering a free car wash as well. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663