Reviews
Great service.
Great service. Changed oil quickly and vacuumed and washed my car before returning it to me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! It's wonderful to hear that you received great service and that our team at James Wood Chevrolet Denton took care of your oil change quickly while also cleaning your car. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
The dealership is awesome.
The dealership is awesome. But my negative review is with Chris Douglas. He never mentioned to me or the opportunity to accept or deny the add on ‘s he himself added to the loan. Example: Gap insurance, some other kind of insurance that cost $599 , something I didn’t need, no opportunity to negotiate the asking price for the vehicle. Once I told him I was putting $3 down and I would be back in to discuss the car on Monday. And on Monday my wife and I were set up to see the finance guy and at that time it was all about sign here sign there pace. And one other thing, I didn’t find out the vehicle I bought was involved in an accident with minor damage until 2 days later when I received the car fax report Sure he found me a lower interest rate with EECU, compared to my approval letter from Bank of America. Overall I’m just disappointed and dissatisfied the run of the mill type practice I experienced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. Our team appreciates your feedback and understands your concerns regarding the financing process and the add-ons that were presented. At James Wood Chevrolet Denton, we strive to be transparent in every transaction, and it seems that we did not meet your expectations in this instance. Your comments about the negotiation process and the vehicle's history are important to us, and we would like the opportunity to address them further. Please feel free to reach out directly so we can discuss how to improve your experience. Thank you for considering James Wood Chevrolet Denton, and we hope to serve you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663
TJ was extremely helpful in getting an affordable &
TJ was extremely helpful in getting an affordable & reliable car for my daughter. The finance department still hasn’t sent our documents.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Kristine, thank you for sharing your experience with us! We're glad to hear that TJ was helpful in finding an affordable and reliable car for your daughter at James Wood Chevrolet Denton. I understand your concern regarding the documents from our finance department. Please feel free to reach out to us directly, and we'll ensure this is resolved promptly. We appreciate your feedback! Sincerely, James Wood AutoPark Management | 940-591-9663
Noah Gattenby, our sales representative, was outstanding
Noah Gattenby, our sales representative, was outstanding to work with. He helped us find the Cadillac XT4 we wanted. The James Wood Dealership made the whole process easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review! We’re glad to hear that Noah provided you with outstanding service while helping you find the Cadillac XT4 at James Wood Chevrolet Denton. We strive to make the car-buying process easy and enjoyable for our customers. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
I don’t even know where to start about how pleased I am
I don’t even know where to start about how pleased I am to have had the opportunity to work with Erica Woods. The more we talked the more comfortable I became with the thought of purchasing a new AT4X. The people at James Wood are more of a family than than a business. I have been a customer of James Wood since 1986 and have worked with some awesome sales representatives. Erica Woods is another fine example of those representatives. Thank you Erica for an outstanding buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're delighted to hear about your fantastic experience with Erica and your decision to purchase a new GMC AT4X. At James Wood Chevrolet Denton, we strive to create a family-like atmosphere for our customers, and it's wonderful to know we succeeded in making you feel comfortable throughout the process. We appreciate your loyalty since 1986 and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Erica was great!
Erica was great! I highly recommend her. Quick and easy. Vehicle was delivered to my office.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! It's fantastic to know that Erica provided you with great service and that your vehicle delivery to your office was quick and easy. At James Wood Chevrolet Denton, we strive to make every experience seamless for our customers. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
It was a good experience.
It was a good experience. Had my Acadia serviced and went in and they took care of it in a timely manner. Great customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, JM! We appreciate you choosing James Wood Chevrolet Denton for your GMC Acadia service. It's wonderful to hear that you had a good experience and that our team provided timely service and great customer care. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Ronnie Eison sold us our new 2025 GMC Canyon AT4 on
Ronnie Eison sold us our new 2025 GMC Canyon AT4 on Friday. He previously sold us our 2018 Buick Enclave, new. It was a pleasure working with him again. We drove that Enclave from Corpus Christi to Denton for the selection and the deal Ronnie was able to make on the AT4. Thanks again to all who participated in our purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Michael! We're delighted to hear about your experience with Ronnie and the purchase of your new 2025 GMC Canyon AT4. It's fantastic that you chose to return to James Wood Chevrolet Denton for another vehicle after your 2018 Buick Enclave. We truly appreciate your loyalty and look forward to assisting you again in the future. Enjoy your new Canyon! Sincerely, James Wood AutoPark Management | 940-591-9663
Duane Ashford was an excellent Salesman, Extremely
Duane Ashford was an excellent Salesman, Extremely Knowledgeable and Really a Good Person to Deal with. He made Myself and My Wife Very comfortable during the whole process of purchasing our Truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're so glad to hear that Duane provided you and your wife with an excellent experience while purchasing your truck at James Wood Chevrolet Denton. Our team strives to make the process as comfortable as possible, and it's great to know that Duane's knowledge and approach made a positive impact. We appreciate your business and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Great experience Tim W.
Great experience Tim W. Is the best for all my service needs! Great to always see a familiar face upon the visits.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Haaland! We appreciate your feedback and are happy to hear you had a great experience at James Wood Chevrolet Denton. It's always a pleasure to see familiar faces, and we're glad Tim could assist you with your service needs. We look forward to your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663