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Tom Clark Cadillac

(6,854 reviews)
Visit Tom Clark Cadillac
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (469) 293-2195 (469) 293-2195
Used (469) 293-3982 (469) 293-3982
Service (469) 293-2186 (469) 293-2186

Reviews

(6,854 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Clark Cadillac from DealerRater.

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Noah Gattenby, our sales representative, was outstanding

Noah Gattenby, our sales representative, was outstanding to work with. He helped us find the Cadillac XT4 we wanted. The James Wood Dealership made the whole process easy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! We’re glad to hear that Noah provided you with outstanding service while helping you find the Cadillac XT4 at James Wood Chevrolet Denton. We strive to make the car-buying process easy and enjoyable for our customers. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Great experience and great job by sales and finance.

Great experience and great job by sales and finance. Would recommend them for anyone buying a car or truck.

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  • Overall experience 5.0
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Dealer response

Thank you for your fantastic review, Duane! We appreciate your kind words about our sales and finance teams at James Wood Chevrolet Denton. It's wonderful to hear that you had a great experience. We hope to see you again for your next car or truck purchase! Sincerely, James Wood AutoPark Management | 940-591-9663

Great experience Tim W.

Great experience Tim W. Is the best for all my service needs! Great to always see a familiar face upon the visits.

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  • Overall experience 5.0
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Dealer response

Thank you, Haaland! We appreciate your feedback and are happy to hear you had a great experience at James Wood Chevrolet Denton. It's always a pleasure to see familiar faces, and we're glad Tim could assist you with your service needs. We look forward to your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663

My experience at James Wood Auto Park was incredibly

My experience at James Wood Auto Park was incredibly inviting, simple, friendly, helpful and had a family like atmosphere. Not pressuring or forceful. I was given full liberty to choose my add ons and wasn’t pushed in any direction, I also was not asked for any deposit for my new truck to be held for nearly two weeks until I was able to return and make the purchase. My trade in was very fairly priced and there were zero smoke and mirrors. Mr. Jacob Rice was very professional and treated me like family, again no gimmicks, lies, games or hidden addenda’s. Only great help and support in finding me the right truck and helping me through the process. Jacob was very knowledgeable and informative when it came to learning details and specs of the vehicle being looked at. The finance office was also a breeze. Mr. Tom helped with working in the additional warranty that suited my budget. Quick, in and out process and again no hidden anything, only real business and respect. Big thanks to Tom!! My wife and I drove away that evening in awe of how great we were treated and how easy the process was. James Wood is hands down the best dealership I have ever stepped foot in and I don’t doubt that they are the best in this area of the country to work with. I will only be going to one place to buy my trucks from now on. There is no point in wasting time anywhere else. I could not be happier as a costumer! Big thanks to Jacob Rice and the entire team there at James Wood Auto Park of Denton!!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review, Josh! We are glad to hear you had such a positive experience at James Wood Chevrolet Denton. It's great to know that Jacob, Tom, and the rest of our team made you feel welcomed and supported throughout the process of finding your new truck. We appreciate your feedback about our no-pressure approach and the transparency in our dealings. We look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

Duane Ashford was an excellent Salesman, Extremely

Duane Ashford was an excellent Salesman, Extremely Knowledgeable and Really a Good Person to Deal with. He made Myself and My Wife Very comfortable during the whole process of purchasing our Truck.

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  • Overall experience 5.0
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Dealer response

Thank you for your wonderful review! We're so glad to hear that Duane provided you and your wife with an excellent experience while purchasing your truck at James Wood Chevrolet Denton. Our team strives to make the process as comfortable as possible, and it's great to know that Duane's knowledge and approach made a positive impact. We appreciate your business and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Dealership was impressive!

Dealership was impressive! Nice, friendly and efficient staff. Everything was clean and professionally done. Highly recommend.

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words, Eric! We're thrilled to hear that you found our staff at James Wood Chevrolet Denton to be friendly, efficient, and nice. We take pride in maintaining a clean and professional environment. We appreciate your recommendation and look forward to welcoming you back soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Wendy Deter was exceptional!

Wendy Deter was exceptional! Very professional with great integrity and service and concern for me.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you so much for your feedback, Jeffrey! We're pleased to hear that Wendy provided you with exceptional service and demonstrated great integrity and concern during your visit to James Wood Chevrolet Denton. We hope to see you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

I was very happy with my experience at James Wood Chevy

I was very happy with my experience at James Wood Chevy at Denton. Samantha proactively got the approval from warranty to replace the tire while I was busy at work. This saved plenty of time and ensured that order for replacement was already in. Per my request, she made ensure that vehicle was ready for delivery early next morning. It’s always very special feeling to be treated like a premium customer. Despite the long drive from Frisco, I prefer coming here and will continue to do so.

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words, Gana! We’re thrilled to hear about your positive experience at James Wood Chevrolet Denton. It’s wonderful to know that Samantha took such proactive steps to ensure your tire was replaced efficiently and that your vehicle was ready for you the next morning. Our team is dedicated to providing premium service to all our customers, and we're grateful for your loyalty, even with the drive from Frisco. We look forward to welcoming you back again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

He is patient, calm and a team player.

He is patient, calm and a team player. On top of his job and updates me about my vehicle. I am satisfied with his services

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  • Overall experience 4.0
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Dealer response

Thank you for your review, Nkechi! We appreciate your feedback about our team member and are glad to hear you are satisfied with the service you received at James Wood Chevrolet Denton. We look forward to welcoming you back next time. Sincerely, James Wood AutoPark Management | 940-591-9663

We had a very personable, dependable, and knowledgeable

We had a very personable, dependable, and knowledgeable sales team. They listened to our needs and help us to get the truck we were wanting.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're glad to hear you had a great experience with our sales team at James Wood Chevrolet Denton. It's great to know that they listened to your needs and helped you find the truck you were wanting. We appreciate your feedback and hope to see you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663