Reviews
The buying process was super low hassle and easy.
The buying process was super low hassle and easy. Keith Miller, our salesman, was great. All in all, I would definitely purchase from them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, John! We’re thrilled to hear that you found the buying process at James Wood Chevrolet Denton to be hassle-free and easy. It's great to know Keith provided you with excellent service. We appreciate your positive feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Just bought a new truck from B.
Just bought a new truck from B.J. over in GMC. I do work for several dealerships and could easily buy a vehicle from them, but prefer James Wood hands-down, because they always take care of me the best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you chose James Wood Chevrolet Denton for your new truck and that B.J. provided you with excellent service. Our team truly appreciates your loyalty and is glad to know you feel well taken care of. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
The staff at James Wood Cadillac are polite and friendly.
The staff at James Wood Cadillac are polite and friendly. I went to the customer lounge while waiting for my car and it was clean and comfortable and stocked with drinks and snacks. I appreciate the service specials/coupons that are available and that the staff does not make you feel uncomfortable for using them. Having my car washed was a nice bonus!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re glad to hear that you found our staff at James Wood Chevrolet Denton to be polite and friendly. It's great that you enjoyed our comfortable customer lounge and appreciated our service specials. We're glad you received a complimentary car wash as well! We look forward to serving you again on your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663
The level of service was not as good as it usually is,
The level of service was not as good as it usually is, disappointing. We will follow up with the service dept.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We understand that your recent experience at James Wood Chevrolet Denton did not meet your expectations, and we appreciate you bringing this to our attention. We encourage you to reach out to us directly so we can discuss your concerns further. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663
This dealership and its staff are very efficient.
This dealership and its staff are very efficient. They keep you updated on status of repairs. They do a great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! Our team is thrilled to hear that you found our staff at James Wood Chevrolet Denton efficient and appreciated the updates on your repairs. It's always our goal to provide great service, and your feedback truly motivates us. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Service dept and the service performed was great as
Service dept and the service performed was great as always. Drop off and pick went very smooth
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Pat! We're thrilled to hear that your experience with our service department at James Wood Chevrolet Denton was smooth and that the service performed met your expectations. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Every interaction I have had with this dealership has
Every interaction I have had with this dealership has exceeded my expectations. Rachel was so wonderful to work with, and she went above and beyond to make sure I was well taken care of. Even though there are much closer Cadillac dealerships near me, I will continue to drive the hour out of my way to use these folks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're happy to hear that every interaction with James Wood Chevrolet Denton has exceeded your expectations. It's great to know that Rachel provided you with exceptional service, and we appreciate your willingness to travel for your needs. We look forward to seeing you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663
Have always received outstanding service from James Wood.
Have always received outstanding service from James Wood. Both Mike Belew & Robert Cook have been very helpful to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're happy to hear that you've always received outstanding service from James Wood Chevrolet Denton. It's great to know that Mike and Robert were helpful to you. We appreciate your support and look forward to assisting you on your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663
Excellent service department.
Excellent service department. Always accommodating and friendly. Rachel is great to work with. Would definitely recommend James Wood for service or a new car!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're happy to hear that you had an excellent experience with our service department and found Rachel great to work with. We appreciate your recommendation and look forward to assisting you again at James Wood Chevrolet Denton, whether for service or a new car! Sincerely, James Wood AutoPark Management | 940-591-9663
When handed a bill for about $700.
When handed a bill for about $700.00 we were informed that there was a 3% surcharge for using a credit card. If informed before, we would have withdrawn $700 in cash from our bank to avoid the surcharge. But, of course, we were NOT informed!!! Pretty shady, IMHO... And I can't rate Cole Fellers with the Service Dept. because he is not one of the drop-down choices. Poor work, James Wood...
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand your concerns about the credit card surcharge, and we appreciate your feedback. It's important to us that our customers are fully informed about any fees associated with their transactions. We encourage you to reach out to us directly at James Wood Chevrolet Denton so we can address this matter further. Your satisfaction is our priority, and we hope to improve your experience moving forward. Thank you again for your input. Sincerely, James Wood AutoPark Management | 940-591-9663