Reviews
Great.
Great. Fantastic. First class. Top notch. Yep. That what I'm talkin bout. Ole Chris is a one of a kind
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're thrilled to hear that you had a first-class experience at Tom Clark Chevrolet and that Chris made a positive impact on your visit. We appreciate your kind words and look forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Jagger was GREAT to work with!
Jagger was GREAT to work with!!! He made the experience, personal and professional. Was available to answer questions and make the process enjoyable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that Jagger provided you with a personal and professional experience at Tom Clark Chevrolet. Our team strives to make every visit enjoyable, and it sounds like Jagger hit the mark. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Have purchased a number of vehicles from Philip Surles
Have purchased a number of vehicles from Philip Surles and the James Wood dealership. Always a good experience. We are hopeful that continues under Tom Clark.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We're glad to hear about your positive experiences with Philip and the James Wood dealership. At Tom Clark Chevrolet, we are committed to providing excellent service and ensuring that you continue to have a great experience with us. We look forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Very easy to deal with, and prices were fair.
Very easy to deal with, and prices were fair. The truck I purchased had some minor issues. So, we will see if the service department can follow through. However, everything was well-documented and easy to understand. The trade-in offer was higher than what was expected and was on the very high end of the KBB estimate. Everyone involved was very friendly and honest. Additionally, the fastest and easiest car-buying experience I've ever had. If my experience with the service department is similar, I will easily become a lifelong customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your detailed review, Riker! We’re thrilled to hear that you found your truck purchase experience at Tom Clark Chevrolet to be easy and fair. It’s great that you received a higher trade-in offer and felt welcomed by our team. We appreciate your trust in us, and we’re here to ensure your service experience meets those same high expectations. Looking forward to seeing you again and hoping to earn your lifelong loyalty! Sincerely, Tom Clark AutoPark Management | 940-591-9663
PROBLEM THAT BROUGHT ME IN WAS FIXED, BUT LEFT WITH
PROBLEM THAT BROUGHT ME IN WAS FIXED, BUT LEFT WITH ANOTHER THAT I'LL HAVE TO GO BACK FOR.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate your experience with Tom Clark Chevrolet and are glad to hear that the initial problem was resolved. We understand that having to return for another issue can be frustrating. Please feel free to reach out to us directly, and we will do our best to address your concerns promptly. We look forward to assisting you again. Sincerely, Tom Clark AutoPark Management | 940-591-9663
Always a 5-Star Experience at Tom Clark Auto Park!
Always a 5-Star Experience at Tom Clark Auto Park! From the moment I walked in, someone literally opened the door for me, talk about a great first impression! 👏 They offered me a beverage & snacks (yes, snacks!), had great music playing & the vibe was just fun. Everyone was smiling, friendly & welcoming, no hovering, no pressure, just good energy all around. What I loved most was how relaxed the whole process felt. They let me & my husband talk things through on our own, answered every question honestly & even let us take the vehicle home overnight to really see if we loved it. Who does that anymore?! This is our 3rd vehicle from Tom Clark Auto Park & we also bring all our vehicles here for service. They’re always transparent, with no hidden fees, no games, just honest people who genuinely care. Our daughter’s up next for a vehicle & you better believe we’ll be coming right back here! 🚗💨 If you’re tired of the typical pushy dealership vibe, go see these folks. They make buying a car actually fun!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matt went out of his way for us.
Matt went out of his way for us. He even came in on his day off to settle the deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rossie and the whole team at Tom Clark Auto Group are
Rossie and the whole team at Tom Clark Auto Group are fantastic. Rossie goes above and beyond to answer questions, explain things and be sure I am comfortable prior to purchasing. I have now purchased three different vehicles from her over the last 6 or so years. Her transparency and the dealerships willingness to find the best possible deal and options makes me drive almost an hour to do business at Tom Clark and with Rossie specifically. Thank you! FYI - the drop down below isn't showing Cadillac as an option. (my make & model selected is incorrect but had to put something to complete this survey - I leased a Cadillac Lyriq EV)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service every time.
Great service every time. In and out with no hassle. Wouldn’t go anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We’re glad to hear you consistently receive great service at Tom Clark Chevrolet and appreciate your loyalty. We look forward to seeing you again for your next visit. Sincerely, Tom Clark AutoPark Management | 940-591-9663
Jacob Rice is an absolute ROCK STAR!
Jacob Rice is an absolute ROCK STAR! From the moment he greeted me and we shook hands until I drove off in my new Traverse, he was professional, friendly, and made me feel completely comfortable. I never once felt pressured or stressed. It took me a little time to decide between the Equinox and the Traverse, and Jacob gave me all the time and space I needed to make the right choice. He was truly wonderful. I’ll definitely be recommending him to all my friends and family. Thank you for the outstanding service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Kelli! We're happy to hear that Jacob provided you with such a great experience while you chose your new Chevrolet Traverse at Tom Clark Chevrolet. It's great to know that you felt comfortable and supported throughout the process. We appreciate your recommendation to your friends and family, and we look forward to assisting you again soon. Sincerely, Tom Clark AutoPark Management | 940-591-9663
