Reviews
The car we bought smelled really bad inside.
The car we bought smelled really bad inside. We found out the carpet was wet. On the passenger side floor due to air conditioner condensation leaking. I left a message to the sales rep that sold me the car to see if they will fix it.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Great Service, closed on my New Chevy Trailblazer RS in
Great Service, closed on my New Chevy Trailblazer RS in 5min. Was dreading because most lots take over 2hrs. Very Impressed !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wendi was AMAZING!
Wendi was AMAZING! Her ability to allow me to BUY this truck vs having her "Sell me the truck" made all the difference in the world. I believe in the phrase that PEOPLE DO BUSINESS WITH PEOPLE - This is the case with Wendi. Her follow up and communications was spot on, not too much but just right. She was prompt and professional. I have bought many vehicles in my life but now have found someone that I can trust and will go back to her when it is time to trade in my truck and get a new one. She will represent you like no other and she got me the best deal that I knew was possible. THANK YOU WENDI FOR SUCH EXCELLENT SERVICE!!! Wes & Carla
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jared Abel takes good care of me whenever I need service.
Jared Abel takes good care of me whenever I need service. I have been a customer for many years. A++
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your loyalty to Tom Clark AutoPark Denton over the years. We're thrilled to hear that Jared has been taking great care of you during your service visits. We look forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Worst experience I have ever had at a dealership.
Worst experience I have ever had at a dealership. Poor communication, kept car for 2 weeks & no work was done on it, didn’t have a loaner we could use so my kids had to miss school/practices. Ultimately warranty came back and said they wouldn’t pay, so they wanted me to facilitate communication with the warranty company. At that point, it felt like a big game with no resolution in sight.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Salesman Matt Taylor and the Finance department folks
Salesman Matt Taylor and the Finance department folks (Juan) did Great, I had zero issues.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great feedback! We're glad to hear that Matt and Juan provided you with excellent service at James Wood Chevrolet Denton. It's great to know that your experience was smooth and issue-free. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Rossie made my car leasing experience smooth and
Rossie made my car leasing experience smooth and stress-free. She listened to my needs, answered all my questions, and never pressured me into a decision. I appreciated her professionalism and friendly attitude throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your amazing review, Rajesh! We're thrilled to hear that Rossie made your car leasing experience smooth and stress-free. At James Wood Chevrolet Denton, we prioritize understanding our customers' needs and providing exceptional service. We appreciate your feedback and hope to see you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Easy and simple experience for those who don't act like
Easy and simple experience for those who don't act like their vehicle is the only one in the world, as most consumers do these days.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback, Marcus! We're happy to hear that you had an easy and straightforward experience at James Wood Chevrolet Denton. We appreciate your understanding and look forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Erica was great to work with from the first phone call.
Erica was great to work with from the first phone call. She was knowledgeable, extremely professional and goes above and beyond to make sure the customer is satisfied. I would recommend Erica and Tom Clark for your next vehicle purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience, Forrest! We’re pleased to hear that Erica and Tom at James Wood Chevrolet Denton provided such excellent service. Erica’s professionalism clearly made a lasting impression. We appreciate your recommendation and look forward to your next vehicle purchase! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Tokm about an hour for an oil change and everything says
Tokm about an hour for an oil change and everything says james wood not tom clark i guess the latter purchased it
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Caitlyn! We appreciate you taking the time to share your experience at James Wood Chevrolet Denton. We're glad to know you chose us for your oil change. If you have any further concerns or suggestions, please feel free to reach out to us directly. We look forward to serving you again! Sincerely, Tom Clark AutoPark Management | 940-591-9663