Reviews
The mechanic failed to reset the DIC after changing the
The mechanic failed to reset the DIC after changing the oil and other fluids. I will be calling tomorrow to find out how to reset those data so I know my oil life. I was blessed to be given a Woods/Cadillac mug for my car by one of the Cadillac sales ladies. I'm sorry I did not get her name. I used it that night! Having the snacks in the waiting area is a generous complement for those awaiting vehicles being serviced. My blood sugar dropped to a dangerous level while I waited. I age two packs of crackers to get it back to normal. It is always an overall good experience coming to Woods Cadillac. I just wished the gauges had been reset on my car.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We appreciate your feedback regarding the DIC not being reset after your oil change. Please feel free to contact us at James Wood Chevrolet Denton, and we’ll be happy to assist you with the reset instructions. We’re glad to hear you enjoyed the complimentary snacks and the mug from our sales team! Your health is important to us, and we’re here to ensure your visits are comfortable. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Rating: ★☆☆☆☆ I had a disappointing experience with
Rating: ★☆☆☆☆ I had a disappointing experience with the service for my Chevy Traverse 2024. The appointment was set for 2 pm, but I had to wait for at least 15-20 minutes before a service advisor arrived. After the service, we didn’t receive a call to pick up the car. I had to call to find out that the vehicle was ready. Unfortunately, it wasn’t washed or vaccinated and was returned in its original dirty condition. Overall, the lack of communication and attention to detail was very frustrating.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Animesh, thank you for your feedback regarding your recent experience with your 2024 Chevrolet Traverse at James Wood Chevrolet Denton. We understand your frustration with the wait time, communication, and the condition of your vehicle upon return. The team appreciates you bringing these issues to our attention, as we strive to provide better service. Please feel free to reach out to us directly so we can address your concerns and ensure a better experience in the future. Sincerely, James Wood AutoPark Management | 940-591-9663
I have been a customer of James Wood since 1998, and for
I have been a customer of James Wood since 1998, and for the most part my experience with James Wood Cadillac has been positive.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty and for sharing your experience! We're happy to hear that you’ve had mostly positive experiences with James Wood Chevrolet Denton since 1998. Your continued support means a lot to us. We look forward to serving you for many more years to come. Sincerely, James Wood AutoPark Management | 940-591-9663
5 vehicles and 15 years of excellent service.
5 vehicles and 15 years of excellent service. Always recommend this dealership to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We appreciate your continued support over the years and are glad that you've had excellent service with us at James Wood Chevrolet Denton. Your recommendations mean a lot to us, and we look forward to assisting you and your loved ones again. Sincerely, James Wood AutoPark Management | 940-591-9663
Cap is the best!
Cap is the best! We have bought multiple vehicles with him at James Wood. Great man!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We're happy to hear that you've had a great experience with Cap and have chosen James Wood Chevrolet Denton for multiple vehicle purchases. We appreciate your support and look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663
James Wood, a dealership I have confidence in for service
James Wood, a dealership I have confidence in for service to my GMC Yukon. The several maintenance items were done quickly. For the one small issue which came up, Gavynn was on top of it and it was resolved quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! It's great to hear about your positive experience with James Wood Chevrolet Denton and we're glad that Gavynn was able to assist you promptly with your GMC Yukon. We appreciate your trust in us for your service needs and look forward to seeing you again for your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663
Gavynn took great care of me and got me in and out
Gavynn took great care of me and got me in and out quickly, as always. Thanks for another great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Joe! We’re pleased to know you had a great experience with Gavynnat James Wood Chevrolet Denton. Our team always strives to provide quick and efficient service. We appreciate your continued support and look forward to assisting you on your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663
Great service reps, Fast and on time, ,always well
Great service reps, Fast and on time, ,always well informed, priced right and excellent waiting area,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Bob! We appreciate your feedback about the great service, timely assistance, and our comfortable waiting area at James Wood Chevrolet Denton. We’re glad to hear that you found our prices fair and our reps well-informed. We look forward to seeing you again for all your automotive needs. Sincerely, James Wood AutoPark Management | 940-591-9663
It's hard to know when your battery is going to die.
It's hard to know when your battery is going to die. But fortunately, they squeezed me in to replace it that morning after I got it started.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Richard! We're glad to hear that we could assist you in getting your battery replaced promptly. At James Wood Chevrolet Denton, we strive to provide quick service to keep our customers on the road. We appreciate your feedback and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663
Jared Laska is my go to guy.
Jared Laska is my go to guy. He is the BEST. He is always straight forwards, knowledgeable and dependable. Jared has always returned my calls in a timely matter. Super nice guy to work with. Jared is a KEEPER. GOOD JOB!!!!!! WELL DONE!!!!!!!*****
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Jared at James Wood Chevrolet Denton. It's fantastic to know he provided you with knowledgeable and dependable service. We appreciate your kind words and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663