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Tom Clark Cadillac

(6,862 reviews)
Visit Tom Clark Cadillac
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (469) 293-2195 (469) 293-2195
Used (469) 293-3982 (469) 293-3982
Service (469) 293-2186 (469) 293-2186

Reviews

(6,862 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Clark Cadillac from DealerRater.

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Easy transaction and hassle-free experience.

Easy transaction and hassle-free experience. Loyal James Wood Customer. Thanks Jagger & Juan for all of your help

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Matthew! We appreciate your loyalty to James Wood Chevrolet Denton and are thrilled to hear about your easy and hassle-free experience. Jagger and Juan are dedicated to providing excellent service, and we’re glad they were able to assist you. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

The experience was great!

The experience was great! From Scotty Rice to Don in finance - it was a stress free process! We highly recommend James Wood in Denton!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're pleased to know you had a great experience with Scotty and Don in finance at James Wood Chevrolet Denton. Your recommendation means a lot to us. We look forward to assisting you on your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663

We couldn't have asked for a better outcome thank you

We couldn't have asked for a better outcome thank you again-they went above and beyond

Rating breakdown (out of 5):
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  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us at James Wood Chevrolet Denton. Our team always strives to go above and beyond for our customers, and it’s rewarding to see that reflected in your feedback. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Michel was amazing during the buying process.

Michel was amazing during the buying process. Personable, knowledgeable and overall he seemed interested in what I wanted and needed!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Johanna! We're happy to know that Michel made your buying experience amazing. At James Wood Chevrolet Denton, we strive to truly understand our customers' needs. We appreciate your feedback and look forward to seeing you again. Sincerely, James Wood AutoPark Management | 940-591-9663

The salesperson was great but the cleanness of the new

The salesperson was great but the cleanness of the new Escalade was disappointing. The interior has several blemishes which were easy to scrub away, it was clear the vehicle was not detailed prior to me picking it up.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Adam. We appreciate you sharing your experience with us regarding the new Escalade's cleanliness. It's great to hear that the salesperson provided you with excellent service. We strive for the highest standards at James Wood Chevrolet Denton, and your concerns about the detailing will certainly be addressed. If there's anything further you'd like to discuss, please feel free to reach out to us directly. We value your input and hope to provide you with a better experience next time! Sincerely, James Wood AutoPark Management | 940-591-9663

Ryan always takes great care of us.

Ryan always takes great care of us. Always fun and great experience. He is very professional and courteous.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that Ryan consistently provides you with a fun and professional experience at James Wood Chevrolet Denton. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Great customer service!

Great customer service! Wonderful experience got me in a car I love within my budget!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for your fantastic review, April! We're thrilled to hear that you had a wonderful experience at James Wood Chevrolet Denton and found a car you love within your budget. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

I waited while my windshield was replaced.

I waited while my windshield was replaced. They washed my car inside and out first. London, who helps the service dept., came in to check on me and offered to drive me to an appointment then came back to pick me up! When I got back my car was ready. Taylor made the process smooth.

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  • Overall experience 5.0
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Dealer response

Thank you, Kathryn! We appreciate your wonderful feedback about your experience at James Wood Chevrolet Denton. It's great to hear that London went above and beyond to assist you and that Taylor made the process smooth. We strive to provide excellent service and are glad you had a positive visit. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

Nice, clean facility.

Nice, clean facility. The service was done in time and the Rachel was very professional. Car was cleaned spotless. Very happy overall.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're delighted to hear that you had a positive experience at James Wood Chevrolet Denton. It's great to know that you found our facility clean and that Rachel provided you with professional service. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

Gavyn was a great service rep.

Gavyn was a great service rep. Very responsive and very helpful. Could not have been more pleased!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review, Greg! We’re thrilled to hear that Gavyn provided you with great service and was helpful during your visit to James Wood Chevrolet Denton. We appreciate your kind words and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663