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Tom Clark Cadillac

(6,864 reviews)
Visit Tom Clark Cadillac
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (469) 293-2195 (469) 293-2195
Used (469) 293-3982 (469) 293-3982
Service (469) 293-2186 (469) 293-2186

Reviews

(6,864 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Clark Cadillac from DealerRater.

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I had a great experience working Patrick and Juan.

I had a great experience working Patrick and Juan. They were very helpful and great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Marlene! We're thrilled to hear that you had a great experience with Patrick and Juan at James Wood Chevrolet Denton. Our team is dedicated to providing excellent service, and your feedback truly means a lot to us. We look forward to seeing you again for your future automotive needs! Sincerely, James Wood AutoPark Management | 940-591-9663

That’s my first time in this dealership and it’s amazing!

That’s my first time in this dealership and it’s amazing!! I’m very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at James Wood Chevrolet Denton. Your satisfaction is our priority, and we look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

I had my own financing and after presenting it and

I had my own financing and after presenting it and repeatedly telling them they did not have my permission to run my credit they did so anyway. I was told I HAD TO fill out their credit app. I filled out my basic information as it was rather implied that I could not make the purchase without doing so because “we just need your information on file”. Only xxxxxxxx operate that way. They may catch a case for consumer fraud. I haven’t decided yet.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We take your concerns seriously and appreciate your feedback about the financing process at James Wood Chevrolet Denton. It's important to us that our customers feel comfortable and informed throughout their transaction. We encourage you to reach out to us directly to discuss your situation further. Thank you again for your feedback. Sincerely, James Wood AutoPark Management | 940-591-9663

The staff was amazing and treated me so well.

The staff was amazing and treated me so well. Wendi Little, in Sales, and Don, in Finance we're so courteous, professional and genuinely provided me with great care and service. It was the best buying experience I have ever had!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jay, thank you for your wonderful review! We’re thrilled to hear that Wendi and Don provided you with such an amazing experience at James Wood Chevrolet Denton. Your satisfaction is our top priority, and we appreciate you sharing your kind words. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Great place to do business.

Great place to do business. Everyone was friendly and helpful. The place is clean and well organized.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We truly appreciate your positive feedback about James Wood Chevrolet Denton. It's wonderful to hear that you found our team friendly and helpful and that you enjoyed our clean and organized environment. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

very help full I will use him next time James wood auto

very help full I will use him next time James wood auto park very good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We truly appreciate your positive feedback about James Wood Chevrolet Denton. We're glad you found our service helpful, and we look forward to assisting you again next time. Don't hesitate to reach out if you need anything! Sincerely, James Wood AutoPark Management | 940-591-9663

They were professional, knowledgeable, friendly,

They were professional, knowledgeable, friendly, accomodating, organized, helpful and clean facility with large inventory. BJ and Don were amazing and made us feel like family. We will recommend James Wood to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience at James Wood Chevrolet Denton and that BJ and Don made you feel like family. Your recommendations mean the world to us! We look forward to assisting you and your loved ones in the future. Safe travels and enjoy your new vehicle! Sincerely, James Wood AutoPark Management | 940-591-9663

My experiences with was awesome!

My experiences with was awesome! My advisor kept me well informed throughout the process. Much appreciated! .

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review, Scotty! We're thrilled to hear that your experience with James Wood Chevrolet Denton was awesome and that our advisor kept you well informed. Your appreciation means a lot to us! We look forward to assisting you again in the future. Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

Dealer response

Thank you for the wonderful review! We're thrilled to hear that Chris made your experience so enjoyable and that he connected with your son as well. At James Wood Chevrolet Denton, we strive to create a comfortable environment for our customers and their families. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

I have a 2025 Denali Ultimate.

I have a 2025 Denali Ultimate. Now waiting on a part to fix the driver assist feature. This will be my fourth trip to the dealer for the same problem. Advisers were very good and the communication was good as well. Like going to a restaurant with a friendly waiter but the food came out slow and wasn't that good

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We understand how frustrating it can be to visit for the same issue, and we appreciate your patience as we work to resolve the driver assist feature on your 2025 Denali Ultimate. We're glad to hear that our advisors provided good communication during your visits. Please feel free to reach out directly to James Wood Chevrolet Denton if you have any further concerns or if there’s anything we can do to expedite the process for you. Your feedback is valuable to us. Sincerely, James Wood AutoPark Management | 940-591-9663

Chris was such a pleasure.

Chris was such a pleasure. Made it easy! Hung out with my son too! Awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.