Academy Ford

Excellent service! Academy Ford was recommended to me specifically for their service and they came through with flying colors. I had steering column work done over 2 months ago and they delivered my car to my home afterwards at no charge. I came back recently for an oil change and "the works" (multi-point inspection). Job was completed in one hour on a Saturday drive up. Brian was thorough in his explanation of the work done and pleasant to work with. I'd definitely recommend them and I plan on returning again (and again!)

They always take the extra step to make sure that you are satisfied with the service. I have never been disappointed! They are always right on!

They solve my issues and turned my seat warmers on because the morning was cold. The crew you have there now is great

Alvin is great and friendly. HE always takes care of whatever our problem is. Best service tech!

The service team at Academy Ford is the best around. Honesty and integrity are at the forefront of their business practices.

I had a great experience. The service was quality. The attitude was professional. I appreciate the work that Academy’s service department performs on our vehicles.

Great appointment, great service, great people. On time start and completion. I will use them again.

I have to say that Amy was very kind from the beginning. We know that dealers tend to write you a lot and push you to buy, but with her everything was smooth. She explained all the benefits of buying and was always willing to help during the purchase process with good communication. I am happy with the decision I made to buy my car there and that a woman helped me and understood my needs. THANK YOU!

KELLY WAS GREAT AND EFFICIENT AND. HAD MY PAPERWOCK DONE QUICKLY AND MY KEYS AND CAR WERE WHERE I COULD FIND IT.

Body shop work done. Had roof of F-150 repaired and repainted. Also had hood of truck repainted. Many imperfections showing through on the roof. Dirt/dust was painted over and now visible on hood. Quality control issue? When I picked up the vehicle from Academy Ford, there were leaves, twigs/branches, bird droppings all over the vehicle...apparently someone thought it was a good idea to park the newly painted vehicle under a tree. After I got home, when I walked around the vehicle after parking it in the driveway, I noticed damage to the truck that did not exist before I dropped it off to be worked on...many new scratches on the body and a door ding from another vehicle now exists on the rear quarter panel of the truck. I called Brian Hunter in the service department immediately and he assured me that some one from the Body Shop would contact me first thing Monday morning, September 23, 2024 to rectify the damage. It is now Wednesday afternoon, September 25, 2024...no call yet.