Reviews
I've been getting my car serviced at Academy Ford in
I've been getting my car serviced at Academy Ford in Laurel for years. The staff is professional, considerate, and respectful. They never disappoint.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mel, we're delighted to hear that you've consistently had a positive experience with our team at Academy Ford Sales. Thank you for your continued trust and support!
Great people to work with.
Great people to work with.They always make the extra effort to please the customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're elated to hear that our team has demonstrated our commitment to customer service at Academy Ford Sales! Thank you for the fantastic review!
Academy Ford has serviced my Bronco and continues to
Academy Ford has serviced my Bronco and continues to provide excellent, friendly, professional service. Recently experienced the mobile service, saved me alot of time and very much appreciated!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our mobile service at Academy Ford Sales saved you time and provided the excellent, friendly service you expect. Thank you for trusting us with your Bronco, Dalton!
They are very friendly and make you feel comfortable .
They are very friendly and make you feel comfortable .The sales and service personnel are outstanding
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at Academy Ford Sales made you feel comfortable and provided outstanding service. Thank you for sharing your experience with us!
Thanks service is great.
Thanks service is great.i give a five star rating thanks car looks very good
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're glad your car is back in tip-top shape. See you next time at Academy Ford Sales!
Never Again.
Never Again. Diagnostic test for Check Engine light was $179. This is free at other Ford dealerships. Wanted to charge me $250 for a purge valve (online price$25-$50) around $400 for labor (not a time consuming job) and another $200 plus to "clean valves" or some such nonsense. I recognize the need to make a profit, but this is beyond gouging. I have since taken it to another garage where I got free diagnostic testing and was charged $235 for the parts, labor, and replacement.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your dissatisfaction with our pricing. We strive for transparency and fair costs and did communicate that the part you needed would be $60 and that there would be additional costs related to your vehicle diagnosis. Best, Brian Hunter - Service Director
I had a smooth event at this dealership.
I had a smooth event at this dealership. Salesman temitayo did above and beyond in helping me get my dream car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Temitayo went above and beyond to help you get your dream car at Academy Ford Sales! Thank you for sharing your experience, and enjoy the ride!
This was a very smooth and convenient process.
This was a very smooth and convenient process. The sales staff was extremely friendly and informative. the dealership terms were fair in terms of prices and trade-in values.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jim, we're delighted to hear that your experience at Academy Ford Sales was smooth and convenient. Our team is committed to providing friendly service and fair terms, so it's great to know we hit the mark for you! Thanks for choosing us!
Very courteous and polite and easy to deal with.
Very courteous and polite and easy to deal with. Very professional. Very knowledgeable on what I need to have done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Max, we're delighted to hear that our team at Academy Ford Sales provided you with courteous and professional service. Thank you for sharing your experience!
Me gustó como el personal nos atendió son muy dedicados a
Me gustó como el personal nos atendió son muy dedicados a su trabajo y fue un excelente servicio
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Franklin, estamos para servirle! Gracias por elegir Academy Ford Sales. Tenga una gran semana!