Jeff Hunter Toyota

“I recently bought a Jeep from Chris ‘Polar Bear’ Gatlin at Jeff Hunter Toyota, and the experience was fantastic! Polar Bear knows the car business inside and out, and his expertise really made a difference. From the moment I walked in, he made me feel comfortable and confident in my decision. He was honest, transparent, and answered all my questions without any pressure. Plus, his ‘Buy from the Bear’ approach just added a fun, memorable touch to the whole process! If you’re looking for someone who genuinely cares and knows how to find the perfect fit, go see Polar Bear!

Chris has always gone above and beyond what is asked. Even if we didn't make a purchase he still answered all questions promptly and pointed my family in the right direction. He is an asset to the company and a people person.

Chris is very professional and goes above and beyond for his customers! I could not have asked for a better car buying experience.

My wife and I purchased a new RAV-4 from Jeff Hunter Toyota My wife and I purchased a new RAV-4 from Jeff Hunter Toyota in Waco TX on 10/14/2024 after shopping online and in person at several Toyota Dealerships in the Dallas-Fort Worth Metroplex. Krystal Marshall was our sales person and Brandon Bonge handled the financing and paperwork. However, Loren Lookingbill was the outstanding star of our experience at Jeff Hunter Toyota. Krystal was friendly, knowledgeable and helpful. She was not your typical pushy, manipulative car sales person. I told her what we wanted, it was not in stock but she found it and we agreed on an out-the-door price with very little haggling. However, the RAV-4 we originally agreed to buy was not available. Krystal found a replacement and after a modification in the agreed upon out-the-door price, we happily made the deal. Brandon was also friendly and knowledgeable but he made an error on the paperwork. A Mechanical Breakdown policy which I did not want or agree to purchase was added to the final sale. This oversight added $2,500 to the cost of the vehicle. I was equally responsible for this error because I did not insist on reviewing a hard copy of the paperwork before we signed it electronically. So In my opinion, Brandon still rates 5-stars. When I discovered the $2,500 error the next day, I called the dealership to speak with Brandon. However, Brandon was not there and Loren Lookingbill took my call. I explained the problem and Loren took care of it without hesitation. A refund was received a few days later. A copy of the Bill of Sale was not included in our paperwork. All the information on the Bill of Sale was included in the financing contract so I was not concerned. However, our auto insurance company wanted a copy of the Bill of Sale. I contacted Loren and he emailed me a copy within minutes of my request. Loren was not involved in the original sale or responsible for the problems I encountered. However, he stepped up, immediately resolved the issues and kept me a satisfied customer. If the rest of the employees at Jeff Hunter Toyota treat their customers like Krystal, Brandon and Loren, then I look forward to patronizing this establishment in the future.

My wife and I purchased a new RAV-4 from Jeff Hunter Toyota in Waco TX on 10/14/2024 after shopping online and in person at several Toyota Dealerships in the Dallas-Fort Worth Metroplex. Krystal Marshall was our sales person and Brandon Bonge handled the finance and paperwork end of the deal. However, Loren Lookingbill was the outstanding star of our experience at Jeff Hunter Toyota. Krystal was friendly, knowledgeable and helpful. She was not your typical pushy, manipulative car sales person. I told her what we wanted, it was not in stock but she found it and we agreed on an out-the-door price with very little haggling. However, the RAV-4 we originally agreed to buy was not available. Krystal found a replacement and after a modification in the agreed upon out-the-door price, we happily made the deal. Brandon was also friendly and knowledgeable but he made an error on the paperwork. A Mechanical Breakdown policy which I did not want or agree to purchase was added to the final sale. This oversight added $2,500 to the cost of the vehicle. I was equally responsible for this error because I did not insist on reviewing a hard copy of the paperwork before we signed it electronically. So In my opinion, Brandon still rates 5-stars. When I discovered the $2,500 error the next day, I called the dealership to speak with Brandon. However, Brandon was not there and Loren Lookingbill took my call. I explained the problem and Loren took care of it without hesitation. A refund was received a few days later. A copy of the Bill of Sale was not included in our paperwork. All the information on the Bill of Sale was included in the financing contract so I was not concerned. However, our auto insurance company wanted a copy of the Bill of Sale. I contacted Loren and he emailed me a copy within minutes of my request. Loren was not involved in the original sale or responsible for the problems I encountered. However, he stepped up, immediately resolved the issues and kept me a satisfied customer. If the rest of the employees at Jeff Hunter Toyota treat their customers like Krystal, Brandon and Loren, then I look forward to patronizing this establishment in the future.

From my sales person to the finance manager (Krystal & Brandon) ABOVE & BEYOND. This is my first time buying a Toyota and Krystal was GREAT - very informative and over the top helpful. Super fast Super Friendly - and they were able to get me into the vehicle I wanted!!!

5th car bought from Jeff Hunter Toyota…most professional and easiest dealership I’ve ever worked with, and I will continue to purchase future automobiles from them.

Friendly, helpful and courteous. I drove away with a happy smile. Thanks to Cody Beard.

Service center is terrible. I have bought my past 6 cars from here but they have lost my business with how thirst service department is ran.

Mike Howard was great and friendly salesman . He was pleasant to work with and very helpful