Reviews
Does not honor their work.
Stay away from this dealership for body work or service. Third brake light was supposedly repaired for a know problem with water leaking. Called and since it has been x amount of time they do not stand behind their work. Have had bad experience with Body shop quality of work in past as well.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
As one of our valued clients, we are discouraged to hear that you had anything less than a stellar experience here with us at Mac Haik Ford. We take our customers' feedback seriously and we are interested in doing what we can to turn your experience around. Please reach out to us at your earliest convenience so we can do what we can to regain your confidence back in our business.
Purchasing a Truck
Hunter was awesome! In and out! Truck was clean and all my question were answered,
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marvin is the Best!!!
My experience here has no words, by far Marvin Barnes exceeded and went above and beyond for my husband and I. We bought both cars from Marvin and was very happy in doing so. Marvin made sure we found what we were looking for, he was patient , professional and understanding.We were satisfied with our purchase and would definitely recommend this dealership and anyone we know to go see Marvin Barnes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Business Development Manager
I am an educated shopper. Did all of my homework and these guy facilitated an easy purchase. Would happily buy another vehicle from them
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so happy you enjoyed working with our staff, Clark! If there is anything else we can do for you, please give us a call.
entrepeneur
This was the quickest transaction I have ever done. It was smooth and quick as the price was reasonable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
PERFECT EXPERIENCE
DANNY GAITAN WAS VERY HELPFUL WHEN WE BOUGHT OUR CAR. WE ARE VERY PLEASED WITH THE EXPERIENCE INCLUDING THE FINANCING. I WILL BUY MY NEXT CAR FROM THEM AND WOULD RECOMMEND THEM TO EVERYONE.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchase new F-150
Very easy experience with Ronnie. Would recommend Mac Haik to others
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, thank you for your positive review. We're happy to have been of service to you. Thanks for the feedback and strong recommendation!
Ms. Guadalupe Teresa Regalado
The staff: Joseph (our salesman), to the middle man Santos, and the financing agent Romero were all very helpful. Santos was especially helpful and literally went over and beyond to help us. Everyone there showed kindness and a willingness to work with us. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service! Excellent Sales Experience
I purchased a 2015 F250 Super Duty Crew Cab from Mac Haik Ford in Houston. Very friendly staff and very good car buying experience! I would definitely recommend them to friends and family
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Brandon! Thank you for your positive review. We respect our customer's time and budget. Thank you for taking the time to share your feedback with us.
Tom Patterson
I purchased a new F-150 in July 2011 from Mac Haik Ford. Most recently my truck was serviced for a power train bump, evidently covered under a TSB (Technical Service Bulletin). My service advisor Jerry Straznicky who I always see on my service visits to Mac Haik did an excellence job as always in providing excellent customer service. He was able to have my service covered under warranty. Tank you Jerry!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership! We sincerely thank you for your business and hope to continue serving you for many years to come!