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Mac Haik Ford

(1,217 reviews)
Visit Mac Haik Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 8:30am–2:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (713) 987-3210 (713) 987-3210
Used (713) 481-5671 (713) 481-5671
Service (713) 481-5673 (713) 481-5673

Reviews

(1,217 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mac Haik Ford from DealerRater.

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Great Services

Purchased 2011 350 super duty diesel new. Sales was good.Staff and service is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2015 Focus Titanium ( Sales - Kevin Van Winkle)

We started the purchasing process over the internet and completed it at the dealership with Kevin Van Winkle. We purchased a 2015 Focus. It was a busy day at the dealership due to it being a Saturday and Labor Day Discounts but all the staff that we dealt with were professional and friendly. No complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2015 Ford Explorer

Jorge Valecillos made sure our experience was smooth and in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

They woul not let us leave until we were in a new expodition

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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good experience

2016 Explorer. Service was excellent. Lawrence Gallegos was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service and price of vehicle

My husband and I drove over from San Antonio because Lawrence Gallegos had been so helpful when we purchased an Expedition a couple of years ago. We arrived at 10:00 and the Ford Edge we had described to him by email was waiting for us. The transaction, including trade-in of my Mercedes, was handled very efficiently, and we were on our way back to San Antonio in my new Edge by noon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Principal

I had a wonderful experience with your sales people. Our experience with Mac Haik was simple and effortless. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase 2015 Ford Edge Titanium

The entire experience was a great one! Cesar was great and did a great job during our visit! Hats off to Mac Haik Ford and the amazing experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Car Purchase

I had a great salesman who was honest and made things happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Service was top notch and I appreciate the lift back to work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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