Reviews
Service
Very disappointed from the service department I take my Lincoln MKZ 2010 for air bag recall and after 2 days was ready but was more like broken they Messed up my AC in my power sterling well They told me the they don touch anything besides de air bags and they refused to give the Supervisor email they replace the air bags and the airbags harness so yes the beck my car so if you have air bag recall look for a better option to fix the issue
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Eloy, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (281) 929-6500 so we can work towards a resolution. We look forward to hearing from you. Take care!
Corsair
The process was smooth once we reached a common understanding. It is important to go into the buying experience (during these crazy times of no/low inventory) knowing what you are willing to live with and walking when they can?t meet your expectations. What began as a pretty tenuous negotiation, actually ended quite pleasantly. I hate buying vehicles and wait 10+ years to do it because of the process. I do feel like I got the best deal in this crazy environment. I did like Bayway and would go back again! We LOVE our Lincoln?s!!!! Best car so far!!!!!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kari, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Bayway
Zach was super easy to talk to and answered all my questions over the phone. Everything was ready and organized when I came in. The finance guys answered all our questions. Very easy process. Love my new navigator! Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Monica, thank you for your kind review; we are happy to pass along your comments to the team here at Bayway Lincoln! If you have any further questions, please give us a call. We're always happy to help!
Buying from Bayway was probably the best car buying
Buying from Bayway was probably the best car buying experience my wife and I ever had. They were very professional and respectful through the whole process. Just bought my second car from Bayway and it was as every bit pleasant the second go around as the first. Great place to buy from, they were upfront, honest, and acted with integrity.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service
My sales person, managers and finance directors were very helpful and did everything they could to get me approved for my vehicle even with bad credit
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Evelin, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Frederick Young was an awesome salesman meeting every
Frederick Young was an awesome salesman meeting every expectation and ironed out all issues immediately. Shane and Cody were also great to work with in the service department!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service and personal assistance from the
Customer service and personal assistance from the salesman were excellent. Enjoying our new Lincoln Nautilus
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gilbert Thompson and Shane Donaldson are both great.
Gilbert Thompson and Shane Donaldson are both great. Shane assures the service side and Gilbert the showroom. Everybody friendly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top notch!
Top notch! Professionalism and Customer service are clearly important to them. Our salesman, D'uane Brown, went above and beyond to ensure that we were satisfied from beginning to end & beyond. We'd experienced poor service at another dealership following an horrific accident and prolonged difficulty finding a replacement vehicle. D'uane approached our situation with compassion, dedication, and unmatched professionalism, to the point that we signed documents from out-of-state, vehicle sight unseen. We highly recommend Bayway Lincoln and Mr. Brown for your Lincoln sales needs. It is evident why the dealership has won so many Customer Service awards! Stellar experience! They can certainly count on us for repeat business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Purchase Experience!
Top notch! Professionalism and Customer service are clearly important to them. My salesman, D'uane Brown, went above and beyond to ensure that we were satisfied from beginning to end & beyond. We'd experienced poor service at another dealership following an horrific accident and prolonged difficulty finding a replacement vehicle. D'uane approached our situation with compassion, dedication, and unmatched professionalism, to the point that we signed documents from out-of-state, vehicle sight unseen. We highly recommend Bayway Lincoln and Mr. Brown for your Lincoln sales needs. It is evident why the dealership has won so many Customer Service awards! They can certainly count on us for repeat business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Matilda, we're happy you found our staff to be so supportive during your experience here at Bayway Lincoln. We are always more than happy to assist you if anything else comes up. Take care!
