Hendrick Lexus Northlake

Omar Licout and everyone I’ve worked with at this dealership, from sales to finance to service, are exceptional and truly deliver a great experience! Highly recommended!

Omar Licout at Northlake Lexus location is an asset to your company. He is knowledgeable and understands customer service satisfaction. I know I am getting the best care when he is working!

Garrett Crossman was great to work with! Very professional and very personable. Garrett gave me a complete breakdown of the service work.

Always a pleasant experience at Hendrick Lexus Northlake. Eddie Hart, my service advisor always goes above and beyond to provide excellent customer service. He is detailed and thorough with his explanations of the services needed.

I drove several hours from the Bristol VA area to purchase a used vehicle. I was taken back by the professionalism and sincerity the team I worked with displayed. I always dreaded the car buying process due to the past nature of the industry. Their approach to prioritize competitive pricing, quality and a streamlined buying/financing process made the drive worth it. Much thanks to Milton Mahad Chris Jack and Dietrich

Many thanks to Lucian Dobre for the quick and courteous service. With 208K miles it's awesome to have a consultant who has serviced my car since day one and knows me and my car really well!

I recently brought my Lexus in for a routine service appointment, and I was once again impressed by the professionalism and attention to detail from the service team—especially my service advisor. From the moment I arrived, He was courteous, efficient, and took the time to clearly explain the work that would be done. What stood out most was the service advisor's communication throughout the process. I received timely updates, and any questions I had were answered with patience and clarity. He made sure I understood the recommended services without any pressure, which made the entire experience feel transparent and respectful. It’s this level of customer care that keeps me coming back to Lexus. The service was completed on time, and my car was returned clean and running perfectly. Overall, it was a smooth and positive experience thanks to the excellent service advisor and team.

Lucian Dobre took care of my vehicles needs in the manner befitting the Lexus brand. Service experience was exemplary from beginning to end and the car was ready sooner than expected. I would highly recommend him and this dealership for any Lexus needs - Gabriel

Lucian Dobre, as always, provided prompt, courteous, and complete service! He went and beyond the minimum required.

When choosing Hendrick Lexus Northlake for service, request Lucian Dobre, my service consultant. He's the best and will take great care of you and your vehicle. Also, Jose Canas is a tech wiz and has helped me several times.