Reviews
Exceptional. Had trouble with my car not starting
Had trouble with my car not starting, and came in late in the day. When other people would’ve been impatient with me Hector was very understanding, helpful, and proactive. I was relieved to find out it appears it was only a battery in my remote that was causing the problem. Something he cheerfully fixed for me .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The right goal!
On a Saturday who wants to be hanging around a dealership service center. Ed at Mike Calvert gets you in and out...leaving time to still go home and get back in the bed. Thanks Ed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Process was easy and memorable
Edwin and Vanessa were very accommodating to my needs. I did not feel rushed or pressured into making a decision. They answered all my questions and made the process so easy. I am a first time car buyer and wanted to make sure I made the best choice, their customer service was beyond exemplarary!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Zen and Mike Calvert for getting me an awesome deal!
I came to Mike Calvert Toyota with my wife and Mother-in-law looking for a great deal on a new car and was extremely happy with the help I received from Zeb Pointdexter and all the other salespeople I came in contact with! I received exactly what I asked for and am so happy with my new Corolla!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
I bought a Toyota highlandernin 2017 and a corolla in 2018. Very happy with the outcome. If I have to buy again I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing!!
Gigi was the best EVER!!!! She was so patient, kind, sweet, and awesome. She didn’t waste our time and gave us exactly what we wanted. I will never go to anyone else!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
Brian was a great asset in helping to find the perfect car for our family. He was friendly, professional, and efficient. His follow-up and attention to detail was amazing. Highly Recommend!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was so simple!
Mike Calvert has always treated me wonderfully with all of my Toyota cars! I made the appointment over the phone, which was a breeze. I came in, dropped my car off and Martin was there waiting and ready for me. It seemed really busy, but everyone was still so kind, and even tried to help me get my windshield replaced too, which I will definitely be back for! The waiting area is fully stocked with coffee, snacks, and PERFECT CELL SIGNAL! I was there for about 3 hours, and they estimated it perfectly, I didn’t even mind the wait. Thank you Martin! Thank you Mike Calvert!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brake/rotors problem
This is the second time getting my rotors resurfaced in only 19k miles. Toyota needs to replace these rotors due to obviously being factory defective.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Quick and good service
It was easy to get all information. And it took me about 4 hrs in full buying and financing process. People there are quite supportive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
