Mike Calvert Toyota

I came in for part replacement. They didn’t have a specific part on site so guy told me to come back the next day. I came back in the morning and they got the part ready. Took about two hours to finish the service as they said it’d be done in about two hours. Friendly staffs and good services.

I went to Mike Calvert for a State Inspection, 4 new tires, and the complete 20-point inspection that is normally done with a 5K mile maintenance. I called the day before my appointment to be sure the tires I wanted would be available. Torry - the tires expert - assured me the tires would be waiting when I arrived for my appointment, or else he would call me to notify me of a delay. But when I arrived for my appointment, the tires were not there, and Torry had not called me. So, instead of getting all the work done in several hours while I waited, I had to leave the car overnight, and return the next day, and make 2 round trips instead of one. When I picked up my car the next day, all 4 tires were overinflated to 39 lbs, instead of the recommended 33 lbs. The fact that something as simple as inflating the tires was not done correctly, it makes me wonder how well all the rest of the work was done. Also, the cashier did not do a very good job with my paperwork. She was "in training," but nobody seemed to be training her and helping her learn, so her training was mainly trial and error.

Service personnel were very professional and friendly. Shuttle driver was awesome. Truck service was timely and complete. I really enjoy coming to Mark Calvert for service and new vehicle purchase.

In by 9:00 ,out by10:00, and they washed the vehicle went in for 5k mi check was very happy that everything went so well.

This is my second time talking with Duke and having him help me out again is such a pleasure. He was able to provide me all necessary info I needed regarding my service. Thank you again, Duke!

Ocscar was real helpful and nice each time I can I thought he wasnt gonna remember who I was since it had been a month but he did. Oscar explain everything to me clearly. He is a great person

I received a preapproved letter in the mail, and applied. I went to the dealership with a beauty that me and my son picked out, but was told that the red RAV 4 was not for sale😔 I was shown another one, but a lessser class. But I’m enjoying my new smoke grey RAV 4. Stephen was so awesome working with me on this deal👍🏾👍🏾👍🏾

We have been using Mike Calvert Toyota Center since 2009. This is always the place I trust. The staff here is reliable, professional and solving problems really well. I appreciate their help all the time!

This service rep was patient, polite, listened carefully to the reason I brought my car in, and hence rendered the best decision/solution for this service call. He has won my repeat business in the future! Wish all service reps at dealership were like him then dealers will get a lot better reputation and business.

They was fast and everything can out perfect with my check up. I am very happy with the job that everyone who was involved in the work.