Reviews
Unexpected visit with dead battery
Expected to wait, there for over four hours. Service advisor Oscar was very helpful. Salesman Zeb let me sit in showroom car for conference call.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great customer service by Marco
Service was great. My rep was very informative. My rep was polite and courteous. The problem that I was experiencing with my car had belen resolved. I am very happy with the maintence I received. I was very pleased
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Helpful
Jimmy was amazing! He helped me thru all this insurance nightmare!!! He also had an amazing attitude!! I can not say enough nice things!! Thx!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Routine Oil Change and Checkup
The care and service was tremendous. They went out golf their way to make sure they met all of my requests. I was only disappointed in the time it took, roughly 90 minutes. But, I had a special request that requires them to have the body shop do some work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful Experience
Refugio Teran was wonderful and very polite and I will now be bringing my car for all it services. Great price compared to McCall. Thank You!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great customer service!
Great service, Martin helped me and did an excellent job. I scheduled an oil change, tire balance and recall work. Everything was done correctly and within a reasonable time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change
The service department was fast and great. I would recommend this location due to convenience. The service tech always recommend any needed maintenance on your vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Diagnosing a grumbling sound
Recently I began noticing a low grumbling sound when in Drive and accelerating at low speeds (< 30mph). I couldn't pinpoint where it was coming from and why, and I brought it in and Hugo and his team did some tests and found the issue. The intake duct was rattling against the fender and they explained that I could tighten and/or dampen the duct at home on my own instead of having to pay over $100 on labor for a very simple job, so I fixed it on my own. I really appreciate their honesty and expertise in diagnosing and recommending a solution at no cost. I will definitely be coming back for any future problems.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
car maintenance
I take my car here for maintenance - oil change, inspection and they always are friendly and fast. They always call with a report before performing work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
Oscar was really nice and respectful. He explained everything that was wrong with my car. I am satisfied with the work. I used the drop off service also.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
