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Sterling McCall Ford

(1,023 reviews)

Reviews

(1,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Ford from DealerRater.

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Brought my car in for service and not only were they

Brought my car in for service and not only were they quick but thorough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

We have a great working relationship with our writer at

We have a great working relationship with our writer at Sterling Mc Call Ford, David Ngyun. He looks after us as though we are family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Ross, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

If I have any needs pertaining to my truck.

If I have any needs pertaining to my truck. There is no hesitation. I take it to Irvin at Sterling McCall Ford. It?s simple he is honest , gets the job done , and timely!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Matt, we are very happy Irvin could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Your staff are very welcoming and helpful.

Your staff are very welcoming and helpful. I have owned many automobiles and your service department treat me with the utmost respect and are going the extra mile to help and explain any service issues or needs my vehicle needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi Rob, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! We are always more than happy to assist you if anything else comes up. Take care!

It was fantastic!

It was fantastic! I was greeted immediately and my car was taken to get serviced and even offered a complimentary wash. They are extremely professional and will definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Sterling McCall Ford. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Perfect attention every time.

Perfect attention every time. I am happy when I going to the dealer. Thank fir everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi Sonia, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Brought my truck in on short notice to address a issue

Brought my truck in on short notice to address a issue for which a recall had been sent out. Another dealer wanted to force me to do over $400 in repairs otherwise they said they couldn?t complete the repair. SterlingMcall had me in and out in half a day with no issues. Can?t recommend them enough!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kristofer, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Ser ice was excellent.

Ser ice was excellent. I had an appointment and upon arrival someone from setbice department came out and took charge immediately upon confirming my name. Everything was seemless. I left the car and wait in the customer service area. As soon as the car completed the service staff came and approach me that my car was ready. Within one minute I paid and was on my way home. 8

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Irvin Gonzalez at Sterling Mccall Ford was great.

Irvin Gonzalez at Sterling Mccall Ford was great. I will call him again next time I need service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. We hope you have a great day!

Great service.

Great service. I bought my wife?s car at he Sterling -McCall Acura dealership. I was impressed with the service there and decided to try servicing my F-150 at the Ford house. I?m happy with service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Tracey, we are very happy to have provided you with such a positive experience! We hope you have a great day!