Reviews
Advisor Jeff Peel was very helpful and very thorough with
Advisor Jeff Peel was very helpful and very thorough with his job. I would recommend my friends to see Jeff Peel to get their car serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.
The service department is too busy, not very attentive
The service department is too busy, not very attentive and seems as if they just want to get the customer out the way for the next one.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your comments. I am sorry to read that your recent service visit did not meet your expectations. I would like to learn more about your experience, but I am unable to locate your customer record with the information provided in the review. Please contact me at 713-995-2414 and I will do my best to resolve the issue. Holly Kaminga Service Director
Steven Silva was great.
Steven Silva was great. Always find him to work on my cars. He takes care of cars in detail. I bring all my lexus here for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
Good service, fair pricing, Good timing, Very
Good service, fair pricing, Good timing, Very professional service representative, Convenient location, friendly service representative, Quick check-in and keeping you informed as they provide timely progress on the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
Matt Torres is always very helpful in explaining any
Matt Torres is always very helpful in explaining any suggested repairs. Friendly and responsive! I wish all service personnel were as competent as Matt is.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
I?ve been using this facility since 2010, and today?s
I?ve been using this facility since 2010, and today?s service was truly exceptional. Holly, the Service Director, and Joey Dupuis (the sales Director)went above and beyond to get me a loaner car despite the limited availability. This level of dedication and customer care is exactly why I continue to bring my business to Sterling McCall ? and why I?m always happy to recommend them to friends and family. Thank you, Holly and Joey, for making the experience outstanding once again!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
This is the only Lexus service location that I take my
This is the only Lexus service location that I take my vehicle and they are always very friendly and helpful. Kudos to Grant my service guy today, job well done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
My service advisor, Stephanie was so amazing!
My service advisor, Stephanie was so amazing! I highly recommend the service department. My car was taken care of and I was advised along the way to make the best decisions for maintaining my Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.
I received Excellent Customer Service!
I received Excellent Customer Service! My service advisor Grant did an outstanding job! He was very helpful. Again I received Excellent service from start to finish!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I received Excellent Customer Service!! My service advisor Grant did an outstanding job!! He was very helpful!! Again I received Excellent Customer Service from start to finish! Wonderful
Thank you for your professionalism and service.
Thank you for your professionalism and service.. I appreciate it and hope it continues My car continues to ride smooth to the next job? Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Andrew, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!