Reviews
Jose, was easy to work with and overall it was a very
Jose, was easy to work with and overall it was a very good experience. We are very happy with the service we continue to get at Sterling Mcall Lexus . They are great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Chester, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
I was able to have valet service where they picked up my
I was able to have valet service where they picked up my car, left me a loaner and brought my car back to me and picked up the loaner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Renee, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
I?ve been coming to this Lexus dealership for over 10
I?ve been coming to this Lexus dealership for over 10 years. My service rep Kevin Bayer is top notch. He?s very easy to work with and accommodating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kimberly, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you have any further questions, please don't hesitate to reach out!
My service advisor, Kevin Bayer is awesome.
My service advisor, Kevin Bayer is awesome. He is primary reason of the longevity of my RX350. I trust his recommendation and never feel like he is just trying to sell me parts.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Padele, we're happy you found Kevin to be so supportive during your experience here at Sterling McCall Lexus. If you have any further questions, please don't hesitate to reach out!
Steven clearly explained the service.
Steven clearly explained the service. He did an excellent job along with the technician. Easy check-in and work done expedient and payment was easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi James, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!
Very pleasant that make you feel comfortable customer
Very pleasant that make you feel comfortable customer service excellent! Very clean up sales representative and the finance representative was very professional make things easier
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good environment with quite area for work, but need more
Good environment with quite area for work, but need more training for workers in valet area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We appreciate your positive comments about our environment and will definitely take your suggestion for additional training for our valet workers into consideration. We are always looking for ways to improve and provide the best service possible for our customers. We hope to see you again soon!
Purchase of a new Lexus.
Purchase of a new Lexus. Salesman Mose was very professional and helpful. There was a problem in finding the title to my trade-in, which would have delayed the purchase. However, Mose provided a workaround allowing me to purchase the car as originally set.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello William, we're happy you found Mose to be so supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service and told me in advance work that was to
Excellent service and told me in advance work that was to be done and then did it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience. Please don't hesitate to reach out if there's anything additional we can do for you.
Great salesman and great car.
Great salesman and great car. We are very happy. This is our 3rd Lexus with this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!