Lexus of Southwest Houston

Purchase of a new Lexus. Salesman Mose was very professional and helpful. There was a problem in finding the title to my trade-in, which would have delayed the purchase. However, Mose provided a workaround allowing me to purchase the car as originally set.

Excellent service and told me in advance work that was to be done and then did it

Great salesman and great car. We are very happy. This is our 3rd Lexus with this dealership

Greetings! Everyone during my two day resolution visit were beyond words! I am so grateful at how everything was handled, from the gentleman in parts who redirected me to service!!!! Jesse the manager is awesome and has a warm demeanor, very solution oriented and timely as well. My girl Mirra was in constant communication, responsive, and went above and beyond to assist in every way, very reassuring in such a stressful time. Mr. Ronaldo and the other service manager were efficient and took care of my issue the same day I brought my vehicle in. Of course I enjoyed a complimentary coffee and the best part was I didn’t realize my battery still even had a battery so it was less expensive by far! I know you all know a lot of people are going through it right now and I am one of them, so this may not seem like much but it’s a huge deal for me, my daughter, and my livelihood. God bless you all and forgive me for not recalling everyone’s names, humbly I am grateful to all of you. Lastly the Ms. Chloe at the front desk was kind to me as I waited as well, the snack lady was as well. Kudos to the parts personnel, service department, and repair technicians for all that you all did collectively.

Ashley the service agent is a great rep full of knowledge and very helpful. I just found out today I believe caused by The back windshield installers : the up and down auto controller doesn’t work. I hope the service department could fix it when I cone back town next time

Customer Service was great. My advisor Steve Rodriguez was very pleasant. He was sure to inform me in every Service was recommended & helpful relaying all the information to my husband. He made me feel at ease. I would recommend him to other.

Great Service, Hunter was very helpful and professional. The breakfast was a treat ! The service was timely as promised! Overall Excellent! I will recommend this place to friends and family.

Friendly, helpful and quick. Pleasant waiting area. Great attention to the customer. Provided updates during the process. Highly recommend. Happy to be a repeat customer.

I always recieve great customer service at this dealership! The customer service is awesome! I love this place!

Very prompt attention on arrival, quick service time, good lounge area amenities. Quick checkout process and clean car. Thanks very much