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Lexus of Southwest Houston

(4,122 reviews)
Visit Lexus of Southwest Houston
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (832) 871-4994 (832) 871-4994
Used (832) 871-4768 (832) 871-4768
Service (832) 871-4966 (832) 871-4966

Reviews

(4,122 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Southwest Houston from DealerRater.

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Straight forward, Cris did a great job streamlining the

Straight forward, Cris did a great job streamlining the process. I would recommend him to any of my friends. Thanks you for a wonderfull experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Moron, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Awesome service.

Awesome service. Very informative. Client focus. Clean. Free food and drinks. Everyone very friendly. Super

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Salesman was knowledgeable about the car and he find car

Salesman was knowledgeable about the car and he find car we wanted. He made the process easy..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi Mathilunkal, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Best place to buy a car.

Best place to buy a car. Best place for service. Always the best place with great options. Customer service is always great. I will continue to go here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Roland, we are so happy to read such a great review about Sterling McCall Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

David Johnson was the consummate professional throughout

David Johnson was the consummate professional throughout the sales experience. I could not be more pleased with my purchase experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Walter, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Steven , Repair Specialist was great my husband is in the

Steven , Repair Specialist was great my husband is in the Philippines I was anxious knowing nothing about problems concerning my car . I called my husband long distance and Steven was able to explain to him in details . Thank you Steven Thank Sterling McAll Lexus

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Rodrigo, we're happy you found our staff Steven to be so supportive during your experience here at Sterling McCall Lexus. We do hope we can be of assistance in the future. Take care!

The assigned Service Representative helped to get the job

The assigned Service Representative helped to get the job done right although it took more time - thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your positive feedback! Our team is dedicated to providing top-notch service and we are glad we were able to ensure a successful outcome for you. We appreciate your business!

I've been a client of STERLING MCCALL LEXUS since 2009.

I've been a client of STERLING MCCALL LEXUS since 2009. One of the best departments stands out the most is their Service Department. Especially Hunter he does his best to ensure he explains, keep you posted, treat you with respect and excellent professionalism. I recommend this dealership and I live all the way north near Kingwood Texas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, thank you so much for your positive comments about Sterling McCall Lexus! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

The dealership is neat and clean.

The dealership is neat and clean. The dealership is well and the business processes are well thought trough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Jim, thank you so much for your positive comments about Sterling McCall Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

great service, dedicated service center, knowledgeable

great service, dedicated service center, knowledgeable efficient no loss of time, the automobile was ready on time all of the staff appeared dedicated to doing the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.