Reviews
Sydney was the best car salesperson I have ever met. Very professional and really knew the product.
Sydney was the best car salesperson I have ever met. Very professional and really knew the product.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Catalina is an amazing sales professional. She really listens to the customer and works to find the right car to meet their needs. I was in an unfortunate situation where my car was totaled. Catalina understood my emotional connection with the vehicle and the financial freedom that I had. Basically, I was the original owner of a beautiful ES300H super clean no issues. Simply beautiful. I had not seen a car payment in 10 years. Catalina showed us every car on the lot and we walked away. Catalina kept my needs in mind and found me the perfect vehicle. From my perspective it was not about making a sale for her, it was about creating the best customer experience. She achieved that goal, I purchased the car and could not be happier. She deserves to be commended.
Catalina is an amazing sales professional. She really listens to the customer and works to find the right car to meet their needs. I was in an unfortunate situation where my car was totaled. Catalina understood my emotional connection with the vehicle and the financial freedom that I had. Basically, I was the original owner of a beautiful ES300H super clean no issues. Simply beautiful. I had not seen a car payment in 10 years. Catalina showed us every car on the lot and we walked away. Catalina kept my needs in mind and found me the perfect vehicle. From my perspective it was not about making a sale for her, it was about creating the best customer experience. She achieved that goal, I purchased the car and could not be happier. She deserves to be commended.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your story with us! We're happy that Catalina helped you find the perfect car at Westside Lexus. She truly values the customer experience, and your feedback is truly appreciated. Enjoy your new vehicle!
Great easy process picking up our new vehicle, We also appreciated the great overview of the vehicle. Thanks John
Great easy process picking up our new vehicle, We also appreciated the great overview of the vehicle. Thanks John
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new ride! We're happy that John and the team made the process so smooth. Thanks for choosing Westside Lexus, and enjoy the drive!
Professional, efficient and welcoming. Danny was quick to find me just the car I wanted and patiently worked with me to answer all questions I had.
Professional, efficient and welcoming. Danny was quick to find me just the car I wanted and patiently worked with me to answer all questions I had.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear Danny made the process smooth and informative! Thank you for choosing Westside Lexus and enjoy your new car!
Great experience all around! Have zero complaints about anything. Tim Easterling did a great job helping us buy our first Lexus.
Great experience all around! Have zero complaints about anything. Tim Easterling did a great job helping us buy our first Lexus.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Lindsey, thank you for sharing your wonderful feedback about Tim and the team! Congratulations on your first Lexus, and welcome to the Westside Lexus family!
Great dealership and sales rep Shannon George. At the conclusion of my purchase, Offers to insure windshield and wheels & tires were discussed and added. Also got great carplay help! Great experience!
Great dealership and sales rep Shannon George. At the conclusion of my purchase, Offers to insure windshield and wheels & tires were discussed and added. Also got great carplay help! Great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're pleased to hear Shannon and the rest of our team made your experience seamless and helpful. Enjoy your new vehicle and see you next time at Westside Lexus!
Can't remember my sales agents name, however, the review with my wife and I about how various functions work in the car was a 5 minute discussion and given at his desk which was a screen showing various documents, that I needed to sign..Two months later we're still struggling with how things work or what certain things mean like "adaptive cruise", etc. We were provided with a flash drive which we're told would answer all our questions, but the first several pages were sales documents. I guess this is what you can expect when you buy a new car.
Can't remember my sales agents name, however, the review with my wife and I about how various functions work in the car was a 5 minute discussion and given at his desk which was a screen showing various documents, that I needed to sign..Two months later we're still struggling with how things work or what certain things mean like "adaptive cruise", etc. We were provided with a flash drive which we're told would answer all our questions, but the first several pages were sales documents. I guess this is what you can expect when you buy a new car.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a new car
It was a rushed deal but it was at the time what I wanted. Great car and the salesman did his job at convincing me to make the purchase. Overpriced yes but a great car.
It was a rushed deal but it was at the time what I wanted. Great car and the salesman did his job at convincing me to make the purchase. Overpriced yes but a great car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car, and thank you for choosing Westside Lexus. It's wonderful to hear that our team made you feel welcome and delivered such efficient care!
Chung Lee was very helpful and good knowledge about Lexus cars. She helped us for a good car. Registration of car was received after 6 weeks.
Chung Lee was very helpful and good knowledge about Lexus cars. She helped us for a good car. Registration of car was received after 6 weeks.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Joey made the process fun and easy - he did an amazing job before, during and after the process and has followed up multiple times offering assistance if I have questions. He is now my go to sales person for my next Lexus.
Joey made the process fun and easy - he did an amazing job before, during and after the process and has followed up multiple times offering assistance if I have questions. He is now my go to sales person for my next Lexus.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so grateful for your business and your fantastic feedback! It means a lot to the team at Westside Lexus, and we’ll be sure to share this feedback with Joey. Please let us know if there’s anything else we can do for you!