Reviews
John Parrish was the salesman.He was very professional,...
John Parrish was the salesman. He was very professional, attentive and friendly. He made sure to familiarize me with all the options the car offered. I would recommend John and the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Judy - "professional, attentive and friendly" are all words we love to see. Thank you so much for taking time to post a great review and recommend John! All of us at Westside Lexus appreciate your business and hope that you absolutely love your new car.
Westside takes care of my needs because of service with...
Westside takes care of my needs because of service with Andrew Nagler and sales with Jeff Byers… also both of these gentlemen listen to my needs and act promptly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for stopping by to leave us a review, Rodney! It makes our day to see positive feedback like this about our team and we're so glad to know that Andrew and Jeff always take excellent care of you. Safe driving and we look forward to your next service visit! - Your friends at Westside Lexus
Awesome product , awesome John Parish!Xxxxxxx xxxxxc...
Awesome product , awesome John Parish! Xxxxxxx xxxxxc cxcxccc cxcxcccc by bb no mm he gg did ss as nnn nnnn nnn kkkk llll mm Aplus
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for reviewing Westside Lexus and for giving a shout-out to John!
Great staff! Very welcoming! Mike Nelson made the process...
Great staff! Very welcoming! Mike Nelson made the process smooth and simple. Love my car, definitely recommend to purchase your first car from here, you will not be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for dropping by to leave a review! We're so glad to hear that Mike and the sales team made the buying process a breeze, and we're thrilled that you love your new car! We're grateful to have earned your business and hope to see you back at Westside Lexus again soon!
Doug was highly responsive and helpful. He responded...
Doug was highly responsive and helpful. He responded quickly to my inquiry and appeared to be transparent with his answers. I will recommend him and this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Doug and the team. Drive safely in your new vehicle, and we hope to see you back at Westside Lexus down the road!
Louis Blackmon found the perfect car for me. I didn’t...
Louis Blackmon found the perfect car for me. I didn’t leave home equipped to buy a car, but decided to anyway! My second car from him!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to hear that Louis helped you find another amazing vehicle, and we appreciate you trusting the team here at Westside Lexus with your repeat business! It is truly our pleasure to serve you. Safe travels and see you next time!
With the exception of talking to Mary Margaret McGowan,...
With the exception of talking to Mary Margaret McGowan, who I’ve known since I purchased my first Lexus in 91, I did not have any communication with Westside. I attempted to call Mike Shafer as well as Christian Davidson, each twice to go over some questions I had. I never received a return call from either. Too busy? This was just to purchase a car that the lease was expiring. Seems simple.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I sincerely apologize for the lack of effective follow-up communication on our end here. I would be more than willing to speak with you directly about your vehicle and ensure that we do what we can to assist you. Please don't hesitate to give me a call. Thank you, Christian Davidson - Lead Financial Services Manager - (281) 558-3030
They treated me wonderfull the salesman was very helpful...
They treated me wonderfull the salesman was very helpful so was the lady in finance dept ...excellent service from start to ending i will definitely return!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals and we are pleased to hear our staff took great care of you. Let us know if we can assist you again! Have a wonderful day!
Buying a Lexus was truly an experience worthy of praise....
Buying a Lexus was truly an experience worthy of praise. Dealership was beautiful clean and inviting, everyone was personable and friendly. Like no other car buying experience thanks for making it enjoyable and such a positive time. Thank you Alex for all your help and expertise
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the 5-star review of Westside Lexus! We strive to deliver a seamless and enjoyable sales experience and we're glad that came through to you!
Well deserved
It has been my pleasure to work with Steve Machan for...
It has been my pleasure to work with Steve Machan for over two decades. He is extremely knowledgeable, helpful and trustworthy. I appreciate the commitment to excellence exemplified by him and Westside Lexus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Richard - We can't thank you enough! It's been a privilege working with you for over 20 years now and we're proud to have earned your loyal business. We will be sure to share your kind words with Steve and the rest of the team and, as always, we're excited to see you back with us at Westside Lexus next time!