Skip to main content

Westside Lexus

(9,709 reviews)
Visit Westside Lexus
Sales hours: 9:00am to 7:30pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:00am–7:00pm
Tuesday 9:00am–7:30pm 7:00am–7:00pm
Wednesday 9:00am–7:30pm 7:00am–7:00pm
Thursday 9:00am–7:30pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 10 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (832) 871-4803 (832) 871-4803
Used (855) 918-6562 (855) 918-6562
Service (281) 619-1716 (281) 619-1716

Reviews

(9,709 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westside Lexus from DealerRater.

Want to share your experience with this dealership?

Write a review

Very inviting and professional dealership in Houston!

Very inviting and professional dealership in Houston! Great experience and ease in purchasing my new Lexus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you had a great experience at Westside Lexus! Our team strives to make the purchasing process as smooth and enjoyable as possible. Enjoy your new Lexus, and thank you for choosing us!

Staff has been very knowledgeable and attentive.

Staff has been very knowledgeable and attentive. Merrell has been very professional and friendly and was able to get us a deal very quickly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Merrell and the team at Westside Lexus provided you with knowledgeable and attentive service. It's great to know they made your experience both professional and friendly while securing a quick deal! Thank you for choosing us!

Atmosphere is pleasant, everyone is pleasant and

Atmosphere is pleasant, everyone is pleasant and professional, MR Garcia is easy to deal with, in and out in 40 minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Salem, we're delighted to hear that Mr. Garcia and the Westside Lexus team provided you with a pleasant and efficient experience! Thanks for sharing your feedback!

I enjoyed interacting with the sales team but was

I enjoyed interacting with the sales team but was disappointed with the finance team. However, the team came around. Overall liked the experience. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nick, thank you for sharing your feedback. We're glad to hear that the sales team at Westside Lexus made a positive impression and appreciate your patience with our finance team. We hope to provide an even better experience next time! Please reach out to us if we can be of assistance.

We ordered our TX 3 months in advance.

We ordered our TX 3 months in advance. Edwar was very nice and responsive to our check ins and the staff are nice, as expected. The financing with Miguel was also a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Westside Lexus! We're glad to hear that Edwar and Miguel provided attentive service throughout the process. Enjoy your new TX, and we appreciate your patience during the wait!

Very helpful and extremely knowledgeable, Daniel helped

Very helpful and extremely knowledgeable, Daniel helped us go with better options for servicing the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Christian, we're delighted to hear that Daniel provided you with helpful and knowledgeable service options at Westside Lexus. Thank you for sharing your experience!

We were happy with the dealership.

We were happy with the dealership. Nellie responded to our questions and helped the entire process go quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that Nellie made your experience at Westside Lexus smooth and efficient. We appreciate your feedback and are glad you were satisfied with our service!

Jeff was great to work with, very honest and

Jeff was great to work with, very honest and professional. He was able to facilitate the delivery and purchase of not one, but two GX550s for me and my parents. These are very high in demand and sought after vehicles and we received ours in a timely fashion with the exact specs we requested. I highly recommend you ask for Jeff Jones if you visit Westside Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Alfredo, we're delighted to hear that Jeff provided such excellent service at Westside Lexus! Thank you for recommending him and sharing your positive experience with us. Enjoy those Lexus GX 550s!

Excellent care.

Excellent care. Knowledgeable salesman. Pleasant atmosphere. Great service. Nice showroom and waiting area. Coffee and drinks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you enjoyed the excellent care and pleasant atmosphere at Westside Lexus! Our team is committed to providing great service, and we're glad you appreciated our showroom amenities. Thanks for sharing your experience with us!

Both Merrell and Alex were great to work with.

Both Merrell and Alex were great to work with. Very knowledgeable about the RX350. Will definitely be coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Merrell and Alex provided such knowledgeable service on the RX350 at Westside Lexus. We look forward to welcoming you back in the future!