Reviews
Loving my new Taos
Overall it was a very pleasant experience in purchasing a car from Momentum. I would definitely recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jacqueline, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!
After 87 days, We received our license plates.
We bought our car on February 25. We finally received our license plates on May 22. The problem was caused by their tax office. They kept our paperwork too long to send to our local DMV. We had to make so many calls. Our salesman Jesus was pretty good until we found our car missing one key after We have paid in full. Gloria is the lady who work in the reception. She is the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Yao, we regret to hear that your experience with us was not a more positive one. We appreciate you bringing these issues to our attention. If you are willing, please contact our General Manager at 713-596-3301 so we can fix this. Thank you.
Had a great experience dealing with the folks at Momentum
Had a great experience dealing with the folks at Momentum Volkswagen. Jesus and Adrian made the car buying experience easy. Jesus was very knowledgeable and provided as much information about the vehicles. Adrian wasn't pushy at all in the finance department and was very transparent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your positive comments about Momentum Volkswagen of Upper Kirby! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good dealership
Our buying experience was awesome. Its been a year, but, we are still happy with the choice. Our VW Cross Sport is a great car. Our salesman Tony was awesome as well. Finance worked with us to get a good deal.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Atlas Cross Sport
Excellent product knowledge by sales staff in particular David and Javier. I went to test drive thinking that I would just be checking the box on Volkswagen. Pleasantly surprised and impressed with the Atlas. Great value!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lisa, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Excellent customer service!
Excellent customer service!!! Fast and efficient!! Car salesman Nicolas Cedillo was very attentive to our questions and concerns. Great experience, I would recommend this dealership to anyone looking to purchase a VW.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!
Jesus is someone that will get you the deal, but Adam
Jesus is someone that will get you the deal, but Adam will make it happen!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Momentum Volkswagen of Upper Kirby. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jesus from Sales did a great job without being pushy.
Jesus from Sales did a great job without being pushy. He is patient and has a cool understated style. Mike from Finance was crisp and to the point giving us clear options with no hype. Overall it was a very satisfying buying experience conducted with professionalism.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Momentum Volkswagen of Upper Kirby. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
It was awesome, I was in and out the salesperson was
It was awesome, I was in and out the salesperson was great. it was a pleasure working with him 5 stars to him. he was true to his word on my trade-in. first class service whish the dealer was in my town.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Momentum Volkswagen of Upper Kirby. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tony Roberts from Sales and Adrien Rodriguez from Finance
Tony Roberts from Sales and Adrien Rodriguez from Finance were wonderful to work with. I am always pleased whenever I visit Momentum VW for purchase or service, Great dealership and great people. Tariq
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tarrba, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Momentum Volkswagen of Upper Kirby! We hope you have a great day!