When I called about a particular vehicle, the guy said I must come in to talk about that car. He refused to give me the carfax and said, "You need to come... in." Very poor customer service and would not recommend this place. GO SOMEWHERE ELSE with good attitude.
HI VAL ,sorry to take so long to get back to you ,when you called you wanted to talk about a price reduction over the phone ,we dont do that unless yo...u come in and take a test drive ,how can you make and offer without seeing and driving the vehicle?also we never refused to give you a car fax ,my salesmen told you to go to our website to get a free car fax on any vehicle listed on our website free! Hope to see you for your next purchase Sincerly MIKE NOEL
I bought a 2011 Chevy Impala from them 2 years ago and it has been a great car! I would certainly buy another vehicle from this dealer.
My daughter desperately needed a reliable used car for her long commute to work and we both dreaded the thought of shopping around. We tried websites,... social media, large dealers, small dealers, private sellers, etc. and nothing worked out for us. In the meantime, we decided to check the online inventory at Noel's Auto Sales in North Grafton, Massachusetts since it was so close to home and had wonderful reviews. The people there were extremely helpful in a low-stress, low-pressure environment. They patiently answered our questions about the process since this was our first car buying experience together. We're so glad we stopped in ... my daughter ended up buying a safe, sporty SUV for an exceptional price at Noel's Auto Sales. When the time comes for me to replace my own car, I will definitely return to Noel's!
thankyou both it was a pleasure working with you,MIKE
Very nice and professional dealer. get things done smoothly. Highly recommended!
thankyou JON,it was great meeting you,good luck with your with your future career!
I recently purchased a used 2010 Honda civic from Noels. It was an AWESOME experience. We had just had a horrible experience at another big name dealer... before we headed to Noels. The difference was night and day. Everyone was personable, funny, and the experience was relaxed. Our questions were answered easily and there was absolutely no pushing to buy. I used to work at auto dealerships so I recognize a good dealership when I see one. My husband and I are fully confident that our next car will be purchased at Noels as well. We were beyond pleased with our experience.
Thankyou so much,it was a pleasure working with you both,sincerly Mike Noel
Thank you so much for such a great buying experience. Both of you were extremely friendly and I got exactly what I wanted. I cannot thank you enough!
It was our pleasure,we work hard to give our customers a pleasant buying experience,it was great meeting you and your family thankyou Mike and Vic
I JUST DROP OFF MY JEEP LIBERTY FOR SEVICE AND VICTOR AND MIKE TOOK GOOD CARE OF ME. AND GOT MY TRUCK BACK FAST.THANKS GUYS.
Thankyou George ,we try hard always to make the experience great , during and after the sale . thankyou again Mike and Victor
My wife and I were recently looking for a used car. We had gone to a few places and quickly remembered how lousy this process can be. We stopped at Noel's... and less than an hour later, were the owners of a great car. Mike has a great demeanor and took care of all the little details and gave us a great price. I cannot recommend this dealer highly enough. We never felt pressured and he was generous with his time and the price was right. They took care of all the insurance/financing/registry stuff-it couldn't have been easier!
Thankyou Jim it was a pleasure,you have a great family,its always nice to do business with local people,we try to make the experience as easy as possi...ble both with the sale and financing thankyou again sincerely Mike Noel
Had an absolutely amazing experience purchasing a car from them. The entire process from beginning to end was superb
Thankyou Zachary,we appreciate your business,it was our pleasure!Sincerely Noels sales team Mike and Victor
I financed my first vehicle from Noels Auto and it was a great experience. I had been looking around for months and other dealers kept pushing me around(being... a young, first time buyer) until I went to Noels. Victor and Mike were very helpful, straight forward and made the process very easy and stress free. I would highly recommend this dealership. Thank you again!
Thanyou Tia,im glad we could help with your first car loan,we strive to make the buying experience as pleasant as possible thankyou again sincerely Mi...ke and Vic