Reviews
Super nice, efficient, and best of all a great experience! Glad I chose Westside and Gilbert is a true guy :)
Super nice, efficient, and best of all a great experience! Glad I chose Westside and Gilbert is a true guy :)
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Neat, clean, professional alittle pushy but he really worked hard to get me into my car
Neat, clean, professional alittle pushy but he really worked hard to get me into my car
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
An awesome experience with a trusted team. Gilbert got us just what we wanted. We will be back to make our next purchase.
An awesome experience with a trusted team. Gilbert got us just what we wanted. We will be back to make our next purchase.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My husband and I have used Westside Chevrolet multiple times in the past and always had good service. There were a few aspects of the service provided that we were unhappy with and that was uncharacteristic of past experiences. I opted to speak to the GM in order to make him aware of the issues at hand in the hope that process improvements would be made. After speaking with him, he was able to understand what had happened and he was genuinely concerned with my concerns. He turned my experience around and I was happy and satisfied with the outcome. We would definitely recommend Westside Chevrolet to anyone needing a new vehicle or service.
My husband and I have used Westside Chevrolet multiple times in the past and always had good service. There were a few aspects of the service provided that we were unhappy with and that was uncharacteristic of past experiences. I opted to speak to the GM in order to make him aware of the issues at hand in the hope that process improvements would be made. After speaking with him, he was able to understand what had happened and he was genuinely concerned with my concerns. He turned my experience around and I was happy and satisfied with the outcome. We would definitely recommend Westside Chevrolet to anyone needing a new vehicle or service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with Westside Chevrolet’s service department has been positive. The staff has been professional, communicative, and helpful throughout the repair process, and they have taken the time to explain issues with my vehicle in a way that is easy to understand. While dealing with vehicle repairs is never ideal, their team has made the experience much smoother than expected. Based on my interactions so far, I would recommend Westside Chevrolet’s service department to others in need of reliable service.
My experience with Westside Chevrolet’s service department has been positive. The staff has been professional, communicative, and helpful throughout the repair process, and they have taken the time to explain issues with my vehicle in a way that is easy to understand. While dealing with vehicle repairs is never ideal, their team has made the experience much smoother than expected. Based on my interactions so far, I would recommend Westside Chevrolet’s service department to others in need of reliable service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They are nice my home boy Gilbert is a good and nice person 💯👍🏼💯 good trate
They are nice my home boy Gilbert is a good and nice person 💯👍🏼💯 good trate
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and efficient. Rudy in service is top notch! They got me in when I was in a bind and didn’t have an appointment.
Friendly and efficient. Rudy in service is top notch! They got me in when I was in a bind and didn’t have an appointment.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience everything went smoothly no waiting for long periods of time through the financial process good all around!
Great experience everything went smoothly no waiting for long periods of time through the financial process good all around!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My wife and I had an outstanding experience purchasing our truck thanks to Gil. From start to finish, he went above and beyond to make the process smooth and stress-free. He made us feel comfortable the entire time and was incredibly patient with the many questions we had along the way. What really stood out was how hard he worked to get us the best deal possible—he even helped us secure a better APR than what my credit union offered. That level of effort and transparency meant a lot to us. If you’re looking for someone who truly cares about his customers and makes the buying process as easy as it can be, ask for Gil. Easily a 6/5 star experience!
My wife and I had an outstanding experience purchasing our truck thanks to Gil. From start to finish, he went above and beyond to make the process smooth and stress-free. He made us feel comfortable the entire time and was incredibly patient with the many questions we had along the way. What really stood out was how hard he worked to get us the best deal possible—he even helped us secure a better APR than what my credit union offered. That level of effort and transparency meant a lot to us. If you’re looking for someone who truly cares about his customers and makes the buying process as easy as it can be, ask for Gil. Easily a 6/5 star experience!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
UPDATE: Exactly as I expected. Issue came up again less than 3 weeks later. Took it to Mac Haik and they found the issue within an hour. Also provided a loaner after Westside did not. Mac Haik is a significantly better dealership and experience Avoid this dealership. Terrible experiences with both sales and service. Went to look at cars and salesman lied about used inventory in stock to try and get me to buy a new car. Bought from another dealership but my vehicle was under warrantee. Decided to try out the service side at Westside since they are closer. Needed to get AC checked and had another terrible experience. - Didn’t get updates unless I called - Dropped the car at 8:30am and wasn’t told that they needed to keep it overnight until 5:30pm - Told me no loaners were available - Asked for shuttle to pick me up the next day for pick up but found out 20 minutes after the pick up time that the shuttle wouldn’t be there until about an hour after the original time - They told me they’d wash my car before I picked it up and didn’t do any of it - They also told me they couldn’t find any issues with my AC going out after its first 5000 miles but I now feel more confident that this will resurface soon and I’ll have to take it somewhere else
UPDATE: Exactly as I expected. Issue came up again less than 3 weeks later. Took it to Mac Haik and they found the issue within an hour. Also provided a loaner after Westside did not. Mac Haik is a significantly better dealership and experience Avoid this dealership. Terrible experiences with both sales and service. Went to look at cars and salesman lied about used inventory in stock to try and get me to buy a new car. Bought from another dealership but my vehicle was under warrantee. Decided to try out the service side at Westside since they are closer. Needed to get AC checked and had another terrible experience. - Didn’t get updates unless I called - Dropped the car at 8:30am and wasn’t told that they needed to keep it overnight until 5:30pm - Told me no loaners were available - Asked for shuttle to pick me up the next day for pick up but found out 20 minutes after the pick up time that the shuttle wouldn’t be there until about an hour after the original time - They told me they’d wash my car before I picked it up and didn’t do any of it - They also told me they couldn’t find any issues with my AC going out after its first 5000 miles but I now feel more confident that this will resurface soon and I’ll have to take it somewhere else
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase