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Reviews

Average Ratings

2.4
19 lifetime reviews.
  • Great service

    Giancrio Danjoy was very helpful and fast in finding what I was looking for.


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    Giancrio Danjoy was very helpful and fast in finding what I was looking for.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Absolutely HORRIBLE vehicle Service

    Two jobs, one very simple, were performed on my 2007 Silverado - change the windshield wipers and correct a jamming passenger door handle. BOTH wi...


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    Two jobs, one very simple, were performed on my 2007 Silverado - change the windshield wipers and correct a jamming passenger door handle. BOTH wipers were NOT installed properly, came off when the wipers were engaged and the wiper arm then scratched the windshield. The door was disassembled, broken glass found inside and removed, but the outer handle still jams in the OPEN position, thus not allowing the interior door handle to open the door. Westside used to be a terrific place to take your Chevy for service, but I'll have to go elsewhere now. I cannot accept such poor and sloppy workmanship.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Top notch

    I have dealt with several Chevrolet dealerships in the Houston area in the last 10 years. Westside is the best. I really appreciate the fact that ...


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    I have dealt with several Chevrolet dealerships in the Houston area in the last 10 years. Westside is the best. I really appreciate the fact that they took my new truck in for service without an appointment early on a Saturday morning. Nobody else within a hundred miles could do that. Thank you Westside.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • The best Chevy dealer all round champ

    Awesome place and people too They are excellent from the finance department to service and there also up to date on all areas. If you have a conc...


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    Awesome place and people too They are excellent from the finance department to service and there also up to date on all areas. If you have a concern see Jenn im finance she will guide you thru a memory you won't forget.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Westside Chevy, Katy, AVOID THIS PLACE

    AVOID this garage: 3rd in line at 6:30am. Given all the small talk about the car being ready the same day. Call late afternoon with a "sob" story ...


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    AVOID this garage: 3rd in line at 6:30am. Given all the small talk about the car being ready the same day. Call late afternoon with a "sob" story about being under staffed and the car not having been looked at even though it was 3rd in line! I had to make alternative arrangements to pick it up on Tuesday following what was later explained as an easy repair. At pick up nobody knew where my key was although they we very quick to point me to the payment booth. The car was clean on arrival. On pick up oily finger marks on the side window and door but more disturbing was a huge grease mark on the door interior. Just let me know ahead of time when I drop the car off that there is a possibility of delays. Don't feed me a bunch of excuses. While collecting the car another customer was in an argument. His aircon was suppose to have been fixed but continued to blow hot air....just like the guy that dealt with me!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Poor Customer Service

    This is my first negative review, but this place really deserves it. StateFarm took my car there and it was a nightmare.Westside Chevrolet would n...


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    This is my first negative review, but this place really deserves it. StateFarm took my car there and it was a nightmare.Westside Chevrolet would not return calls and when I called them they gave me the run around (even pretending they were different people). I left them an e-mail complaint, but never heard from them. They also don't take credit cards over the phone (or so they said to me)

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Not professional at all

    salesman was very unprofessional and got very rude when I wouldn't agree to buy a car that day even though I had told him I was just at the beginn...


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    salesman was very unprofessional and got very rude when I wouldn't agree to buy a car that day even though I had told him I was just at the beginning of looking. ended up buying a Mercedes and I'm very happy I did.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Horrible customer service

    Went in to get a recall fixed on my Car...Walked in the door, was told they'd be right with me. Twenty minutes later, as I was standing (because t...


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    Went in to get a recall fixed on my Car...Walked in the door, was told they'd be right with me. Twenty minutes later, as I was standing (because there were no chairs) I decided to leave. They had no idea what I was there for and really didn't seem to care. I wrote an email to the home office about this and never got a response.

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did not make a purchase
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  • Horrible customer service

    Went in to get a recall fixed on my Car...Walked in the door, was told they'd be right with me. Twenty minutes later, as I was standing (because t...


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    Went in to get a recall fixed on my Car...Walked in the door, was told they'd be right with me. Twenty minutes later, as I was standing (because there were no chairs) I decided to leave. They had no idea what I was there for and really didn't seem to care. I wrote an email to the home office about this and never got a response.

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did not make a purchase
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  • Great service, a stress free visit

    Westside Chevrolet has given such a wonderful experience when getting my first vehicle. I loved it so much, I'm going to make sure that my next wi...


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    Westside Chevrolet has given such a wonderful experience when getting my first vehicle. I loved it so much, I'm going to make sure that my next will be bought here. And I'm going to make sure that skip will be my number one guy to help me get my next car. And the service center was amazing. They were helpful n fast, they even washed my truck. Thank you Westside Chevrolet.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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