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Legacy Ford

(841 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
New (855) 365-6925 (855) 365-6925
Used (855) 210-9716 (855) 210-9716
Service (855) 210-9706 (855) 210-9706

Reviews

(841 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Legacy Ford from DealerRater.

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Friendly and helpful

We a got an 2015 Fusion and 2015 Escape. We love both vechicle's. Our questions were answered. And everybody was very friendly and helpful. My only complaint was the wait time to get into finance. While Tony was great. He was the only one there. We had been pre-approved by Ford Credit. We where there 4 hours to get my vechicle and 3 hours the next day to get my husband's. The time spent with the salesman was about an hour on each deal. The rest if the time was waiting to get in finance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer

I purchased a 2013 Ford Fusion. The sales reps rendered excellent help and attention to my desires. I did not stop by Legacy with the intent of purchasing a car, but I am glad I did. I am grateful for the service, financing and professionalism of all who assisted with my purchase. I've already recommended your dealership to prospective buyers. Thank you again for all that you have done. God Bless each of you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Gtreat Service as always!

Everyone is always friendly. In and Out quickly for my oil change. Thanks!,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for always choosing Legacy Ford, JoAnn!

Great service

IT was A LIL packed.but the customer service and the service to my truck was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your review, Robert!

good service

Though I felt it took a little long to get my cat looked at I was overall pleased with the outcome. They did a great job and it's running great

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate your honest feedback, Aaron! Thank you for your business!

Great service

We appreciate the treatment of respect that you give us. Service is great, and we do tell people that is the place to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful feedback, Thomas! We hope to see you again soon!

Best Dealership I've been to

I purchased my 2015 Ford Escape SE from Legacy Ford and was very pleased with my experience. Mark, my salesman, was extremely helpful and personable. He made my first vehicle purchase very pleasant and helped me to become acquainted with the features of the vehicle. Everyone that I came into contact with at the dealership was helpful and friendly. Great place that I would definitely recommend to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2012 Ford Mustang

I did not particulary care for my salesman, but the guys in the service department and certified preowned office were great. They took care of my needs and did it with friendliness.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Legacy Ford ROCKS !!

INCREDIBLE staff. Top notch service. Sent a driver to pick me up from work to pick up my truck. Communicated with me during the process. I am glad I purchased from Legacy Ford. I will be back for a new 2016 F250 when they come out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your amazing response to the quality of service our Staff provides, Glenn!

Excellent Service & friendly staff.

Your staff was very courteous, prompt and very professional. I will and have recommended your dealership to my friends. I have a 2014 Escape. Thanks for great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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