Frenchie's Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)
216 E Orvis St, Massena, NY 13662
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–7:00pm 8:00am–5:00pm
Wednesday 8:30am–7:00pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–7:00pm 8:00am–5:00pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best dealership ever , with cathy at service department she is the best you will be in good hands

November 19, 2025
By Mj chaho from Avon ct

Best dealership ever , with cathy at service department she is the best you will be in good hands

November 19, 2025
By Mj chaho from Avon ct
Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I wouldn?t think of going anywhere else to buy a vehicle

February 1, 2018
By Don H Ford fan from Norwood, NY

I wouldn?t think of going anywhere else to buy a vehicle

February 1, 2018
By Don H Ford fan from Norwood, NY
Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GREAT CAR BUYING EXPERIENCE. WAITED TO REVIEW UNTIL I HAD VEHICLE 30 DAYS. EXPERIENCED ONE SMALL ISSUE AND WAS HANDLED IMMEDIATELY TO MY SATISFACTION. THANK YOU FRENCHIE'S FORD. HIGHLY RECOMMEND

April 20, 2017
By REBECCA MCCARTHY from PARISHVILLE NY

GREAT CAR BUYING EXPERIENCE. WAITED TO REVIEW UNTIL I HAD VEHICLE 30 DAYS. EXPERIENCED ONE SMALL ISSUE AND WAS HANDLED IMMEDIATELY TO MY SATISFACTION. THANK YOU FRENCHIE'S FORD. HIGHLY RECOMMEND

April 20, 2017
By REBECCA MCCARTHY from PARISHVILLE NY
Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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