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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (66 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (66 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Superior Salesmanship

Ivan Fernandez was an outstanding salesman with attention to detail from the first contact. Follow-up gives him a great rating for putting me through a smooth process and getting the car ready for the transporter. Showed me a number of videos since I was an out of state buyer and made me feel comfortable from start to finish. I would highly recommend Ivan if shopping at this dealership ... outstanding results, professional and quick to reply not to mention attention to the detail about showing me all that I needed to know regarding my AUdi TT roadster ... a high quality example of what this dealership can offer to the prospective buyer. Thanks Again Ivan ! Job Well Done !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience

I live in Arizona and purchased a car through vdubsonly everyone was helpful and they work great as a team. Thank you for the smooth purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought Volkswagen here

Simple and straight forward business. Kind and supporting people. Richard the mechanic was one of the best mechanics I’ve met. Quality service and skill set. Would come again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pretty good

Gave me a higher monthly payment than they initially promised, but over a year later the CC they sold me is going great. Good experience overall

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Experience

Good Experience overall, they let me go on a test drive by myself and give it a once over for any issues. Oul needed to be changed and a few interior pieces were damaged. They ordered the replacement pieces, had the oil changed, detailed the interior and everything was great. Upon pickup though, the exterior was filthy, not horrible I guess since it happened to be raining but still unacceptable I feel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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It was decent...

Overall it was ok...I paid cash for the car which the original sticker price was $11,990. I figured they would give me some kind of discount for paying cash but they didn’t. What made the experience bad was the fact that it took over 2 hours just to clean the car so I could leave. They said they were going to top off all my fluids and stuff too but they didn’t. So I basically say there for about 2 and half hours while they did a slightly above mediocre job of cleaning the inside and outside of the car. Everyone was really nice though.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good folks - easy to deal with; highly recommended

Honest - straight talkers; easy transaction. Got exactly what we were looking for; highly recommended; large inventory of quality cars. No pressure salesmen - will do business with them again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very helpful

They were not the usual pushy salesmen, fixed everything on the car I bought without question. Answered all calls promptly. Bought the car at a great price, and they were honest with any past issues the car had. Will go back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Disappointed

I was inquiring about a car from vdubs and we were close to making a deal when i was talking about being 25 bucks a moth too high and the sales person then told me that he finds that much in his couch when he cleans it. Way to make a customer feel good about buying a car from them

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent car buying experience

One of the easiest and most pleasant car buying experiences I’ve ever had. Saw a great price for one of their Audi Q7’s online, gave them a call, went in to test drive and had the paperwork signed all within several hours. They were very transparent through the whole process and were able to meet my budget and exceed my expectations. I highly highly recommend them to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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