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Winchester Mitsubishi

(1,246 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They get you to buy a vehicle.

They get you to buy a vehicle. Not very clear on there services. Was told when I bought car that in 7 months they would put me in a vehicle I wanted. That's been 10 months ago and every time I go there they so no. So it's a crock of xxxx but you can get a vehicle. Good luck

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (540) 686-7845. We look forward to hearing from you.

Very polite.

Very polite. Not Pushy. Listened to what we wanted. KATIE J was wonderful to work with. Explained everything to us. Fast and easy process. No jerking us around. Flexible when we we talking about car colors. Never got pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Car Service Review

Great service at all appointments. I will continue to use their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Teena, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! We hope you have a great day!

Very nice employees and my own personal car dealer lady

Very nice employees and my own personal car dealer lady wax the best. I recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Winchester Mitsubishi! Thanks again for the recommendation, and have an amazing day!

Pleasant staff for Virginia State Inspection.

Pleasant staff for Virginia State Inspection. We will use this dealer in the future to service our cars.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Purchased car

?T? was a great salesman he took great care of me and recommended the perfect car for my needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michelle, we're happy you found our staff to be so supportive during your experience here at Winchester Mitsubishi. Thanks for the recommendation, and have an amazing day!

They’re tiotally awesome, reliable, trustworthy, honest

They’re tiotally awesome, reliable, trustworthy, honest and caring. I was sold on Winchester Mitsubishi from the time that the salesman ( Robert) sold me my car and even bringing my car in for general maintenance. I really appreciate all your serviceability. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Winchester Mitsubishi! If you have any further questions, please give us a call. We're always happy to help!

Amazing

Had an outstanding time at Winchester Mitsubishi Ramona the sales person is such a kind person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rene, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Excellent customer service, everyone at this location are

Excellent customer service, everyone at this location are willing to go that extra mile to satisfy there customers especially the young lady that set up my appointment for the recall can't remember her name but please look at my paperwork for her name she deserves a day off with pay. All of your employees need to get rewarded Thank you,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Badd0721, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

It was the best!

It was the best! They went beyond and above to make the experience wonderful for myself buying a car for the first time!!! Thank you to “T” for helping me get thru it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Nymets11! We're so happy we were able to help you out! Thank you again for the great review!