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Winchester Mitsubishi

(1,245 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,245 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great cars, awesome sales personnel, great prices, and

Great cars, awesome sales personnel, great prices, and great warranties too. If you like Mitsubishi then you should try here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ramona Torres was an awesome sales person to me.

Ramona Torres was an awesome sales person to me. She answered any questions I had. She helped me find right loan to give me lower payments. And she even helped me move all my stuff from my truck to my new car. I recommend her and this dealership for your next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tiffany at Winchester Mitsubishi is THAT person.

Tiffany at Winchester Mitsubishi is THAT person. Super knowledgeable, and really knows her stuff. She broke everything down in a way that actually made sense and never made me feel rushed or talked down to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very welcoming, the staff was very friendly.

Very welcoming, the staff was very friendly. David went above and beyond to meet my financial needs, while providing a gently used quality vehicle!! So thankful for winchester Mitsubishi!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best dealership around!

Best dealership around! I'm so so happy with my new car and I they were able to set up my payments biweekly for $187 biweekly! Thank you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your glowing review! We are thrilled to hear that you are happy with your new car and our payment options. Enjoy your new ride! #BestDealership #HappyCustomers

Wonderful atmosphere and everyone was friendly and

Wonderful atmosphere and everyone was friendly and helpful. I highly recommend Winchester Mitsubishi for your next purchase. The 2025 Outlander and Outlander Sport are the best value for the money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words! We are thrilled to hear that you enjoyed your experience at Winchester Mitsubishi. Our team takes great pride in providing a welcoming atmosphere and exceptional customer service. We truly appreciate your recommendation and hope you enjoy your new Outlander and Outlander Sport!

We love our new car!

We love our new car! Thank you so much Winchester Mitsubishi for all your help! We highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

"Thank you so much for choosing Winchester Mitsubishi! It was a pleasure to assist you in finding your perfect car. Your recommendation means the world to us. Happy driving!" #SatisfiedCustomers #WinchesterMitsubishi

Very helpful did not push for any extra un needed work

Very helpful did not push for any extra un needed work will return for future service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best dealership around!

Best dealership around! Thank you Winchester Mitsubishi for all your help and helping me get through this hard time and getting me back on the road! I absolutely love my new car! You are AWESOME!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are thrilled to hear about your positive experience at Winchester Mitsubishi! It was our pleasure to assist you during this difficult time and get you back on the road in your new car. Thank you for your kind words and for choosing us. We truly appreciate your business! #WinchesterMitsubishi #CustomerSatisfaction #NewCarLove.

Title: Buyer Beware: Scammers in Disguise!

Title: Buyer Beware: Scammers in Disguise! I can pin this to the sales person/s directly but don't want to ruin their reputation, if they have any! Walking into Winchester Mitsubishi was one of my biggest mistakes. From the moment I set foot on the lot, I felt something was off. What was marketed as a dream deal quickly turned into a nightmare fueled by deception and manipulation. False Advertising and Bait-and-Switch Tactics I found an unbelievable deal on a used Outlander online, lured in by an enticing price. However, upon arriving, I was told it was undergoing repairs and wouldn’t be available. A few days later, to my shock, the quoted price had soared by $4,000. Apparently, those repairs were somehow a reason to inflate the cost, leaving me questioning their integrity. Sneaky Fees and Hidden Charges But the real kicker came when I was presented with the financing terms. I was blindsided by an exorbitant $8,000 charge labeled as “mandatory warranty packages.” This fee seemed crafted solely to exploit unsuspecting customers. It felt like a classic scam—get you in the door with a low price, then slap on hidden fees that no one talks about. Misinformation and Safety Concerns To add insult to injury, I was pitched a premium ceramic coating for the car that was hailed as the best in the business. Instead, it turned out to be a rushed, poorly executed job that compromised my visibility at night. When I asked about the warranty period, which was initially touted as 5 years, the reality hit hard: it was only 1 year with the actual supplier. Clarity and honesty? Absent. A Trust Betrayed This experience felt like a classic con, complete with manipulative tactics designed to take advantage of a customer’s excitement and trust. The dealership’s lack of accountability is staggering, as I later learned I wasn’t alone. Numerous others had fallen victim to their schemes, each sharing similar tales of frustration and disappointment. Final Words of Caution If you value your time, money, and peace of mind, steer clear of Winchester Mitsubishi. Their flashy ads and friendly smiles mask a deeply concerning business ethos defined by betrayal and greed. Instead of pursuing what they promise, look elsewhere for a reputable dealership that treats customers with respect and honesty. Let my experience serve as a stark warning: buying a vehicle is significant; don’t make the mistake of trusting a dealership that prioritizes profit over principles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.